- Report: #135241
Complaint Review: America's Servicing Company - Baltimore Maryland
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Author Confirmed
Why?
America's Servicing Company
P.O. Box 37297 Baltimore, 21297 Maryland, U.S.A.
Phone:
866-430-0675
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
America's Servicing Company poor service and indifferent attitude Baltimore Maryland
Trying to obtain paperwork from this company is next to impossible. First I called and asked for the paperwork to be mailed to me (2-22-05). Two weeks later I called again (3-9-05) to follow up and found that the request had been deleted. This time I was told the information would be faxed to me. One week later (3-16-05) I called for the third time to make the same request. I spoke to the "manager" Morgan Groft, who said, coldly, that she would make a note of my dissatisfaction.
Whatever happened to the concept of an apology? This woman did not acknowledge the inconvenience I had experienced and offered no "I'm sorry for your trouble" or the like. It appeared as if I had interrupted her day with my call, because she seemed put out at having to deal with me at all.
I am trying to eliminate my MIP payment, so every day lost is costing me money. I should be well on my way to getting this taken care of, but I don't even have the paperwork I need yet. What a ripoff! I had read negative reports on this web site before--now I can add my report to the growing list.
Jeff
Virginia Beah, Virginia
U.S.A.
Whatever happened to the concept of an apology? This woman did not acknowledge the inconvenience I had experienced and offered no "I'm sorry for your trouble" or the like. It appeared as if I had interrupted her day with my call, because she seemed put out at having to deal with me at all.
I am trying to eliminate my MIP payment, so every day lost is costing me money. I should be well on my way to getting this taken care of, but I don't even have the paperwork I need yet. What a ripoff! I had read negative reports on this web site before--now I can add my report to the growing list.
Jeff
Virginia Beah, Virginia
U.S.A.
