- Report: #371383
Complaint Review: America's Servicing Company - Des Moines Iowa
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Author Confirmed
Why?
America's Servicing Company
www.mortgageaccountonline.com Des Moines, 50306 Iowa, U.S.A.
Phone:
866-857-3092
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
America's Servicing Company This Company Cheats Consumers Des Moines Iowa
My mortgage company sold my loan to ASC in 9/06. Before my loan was sold and even after I have never had a late payment nor have I ever missed a payment. In 8/08 I ran into some vehicle issues and had to make a choice to either repair my vehicle so that I can work and provide for my family or make my mortgage payment. Well I called ASC to discuss my situation with them. The gentleman I spoke with said that I could skip this payment with no risk of foreclosure & he would just put it on the end of my loan. This week while going through refinancing with another company I found that this is NOT the case. I've called ASC again and they said that they don't even offer this as an option! Now I risk not being able to refinance & I risk losing my home. This company is not willing to work with it's customers. The staff doesn't know what products the company even offers! I truly wish a lawsuit could be filed against this company.
Sally
Fremont, Ohio
U.S.A.
Sally
Fremont, Ohio
U.S.A.
