Britney
Catonsville,#2UPDATE EX-employee responds
Thu, December 28, 2006
I am a former employee of this pathetic "company" and had been for over a year. I worked there for almost two years and could never figure out why payments took so long to post. I can't tell you how many customers told me they sent their payments 2 weeks in advance and we still did not have it posted. I completely believe the customers. To the person who originated this thread, your payment shouldn't take longer than 3 days to post since you live in Florida. The auto draft they have is a joke; there were many accounts that got messed up that way. We were also required to call borrowers around the 4th of the month if we did not get the payment and would continue several times every single day. I felt that we shouldn't be calling unless the payment was past the grace period, but ASC had other ideas...Oh, just if anyone doesn't know, Wells Fargo does own ASC. I worked in the Frederick, MD office and ASC is in the same building as Wells Fargo. ASC doesn't even occupy a whole floor! Employees are actually employed by Wells Fargo; we were not even suppossed to say we work for ASC specifically. Let me know if you have any others concerns about this company and I'll respond. Unfortunately, the only way to get away from those idiots is to refinance. I'm glad I got away from them myself!!!!