- Report: #708808
Complaint Review: AmeriStar Tax Centers - Johnstown Pennsylvania
Reported By:
Truth -
Dallas, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
AmeriStar Tax Centers
700 Liberty Ave. Johnstown, 15904 Pennsylvania, United States of America
Phone:
1800-233-4700
Web:
www.ameristartaxcenters.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AmeriStar Tax Centers AmeriStar Unsatisfied, Unprofessional Johnstown, Pennsylvania
I called AmeriStar Tax Centers for help and the company was very rude and unprofessional. Needless to say i trusted them and let them handle my case. The goverment still garnished my pay checks, which means it was taken care of the wrong way. I do not reccomend them.
1 Updates & Rebuttals
AmeriStar Client Services
Johnstown,Pennsylvania,
USA
Tax Resolution is possible.
#2UPDATE Employee
Tue, March 22, 2011
Anonymous posting are very hard to resolve. Open and direct communication with your tax advocate is very important. A random posting on a web site is not productive to help you during this difficult time in your life. The best way to resolve your tax issue is to contact your case worker that is very familiar with your case. We have a high level tax professional, CPA, Tax attorney or IRS Enrolled agent working directly with each customer. These people are consummate professionals and are daily in contact with the IRS on behalf of clients. They care very much about your situation and work tirelessly to communicate the results of your case.
There is no magic wand to make tax issues go away quickly and we are very dependent on a clients ability to respond timely to requests from the IRS. While your case is a complex matter and requires a lot of expertise working with taxing agencies, we will do the work, we just need you to remain compliant during the time we are representing you and follow our instructions. If at any time you have questions, simply ask for an update and explanation on the status of your file. We will spend as much time as necessary to help you understand the current situation you are in and hopefully be there with you when your case has been resolved and we are able to relay good information.
We have successfully resolved thousands of cases and have no negative comments or ratings. Our IRS Enrolled Agents and CPAs have over 100 years of combined experience working successfully to help tax payers with the IRS. Built upon the core principles of integrity and dedication to service, all AmeriStar employees treat our clients with patience and respect. Please feel free to give us a call and lets us achieve real results together. Good people helping good people.
