Carl
Oakland Park,#2Consumer Comment
Fri, January 18, 2008
Just from a common sense perspective, there are some things in your story that just don't make sense to me as a consumer: #1 Amex probably did send you a letter stating your rate was increasing.. this is normally automated. #2 What extra amex fees are you referring to? Did they bill you for the membership fee? Late fees? These items are clearly shown on both your paper or online statement (I know they show on mine.) #3 An increase in your min due will occur if your balance increases. Your min due is simply a percentage of the total balance. #4 The address you show for AMEX is not for Amex customer service. I know they have a large customer service center in Ft.Lauderdale, not in Weston FL.