- Report: #421867
Complaint Review: Amir And Sanchez Nutraceuticals Natures Best Acai Berry - Torrance California
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Author Confirmed
Why?
Amir And Sanchez Nutraceuticals Natures Best Acai Berry
20100 South Vermont Ave Torrance, 90502 California, U.S.A.
Phone:
800-983-7968
Web:
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Amir And Sanchez Nutraceuticals, Natures Best Acai Berry Intended to charge for numerous items, along with the Acai berry Torrance Torrance California
Fortunately I read a warning about this offer so I was proactive and cancelled everything. I initially ordered a 'Free' trial of Nature's Best Acai and paid for the shipping. On my confirmation email, there was no contact information, so I became suspicious.
I received another product that was promoted by the same website and upon checking the trial terms and conditions, I noted that I needed to cancel immediately as they include the shipping and transit time in the 15 day trial. I needed to cancel or be charged every 30 days.
I went back to the website for the free acai offer and clicked on Terms of Service. That is where you find the info on cancellation.
Here I found there is more that you agree to by accepting this free trial!! None of this is listed on the main page.
Here is a copy of that:
I also agree to the 21 day bonus trial Fit Factory for $29.95 and Cost Smashers for $2.95 each month thereafter, should I choose not to cancel. For questions or to cancel Fit Factory or Cost Smashers please call our Customer Support team at 1-877-495-1182 M-F, 9am-9pm, EST.
So, if you do not cancel within 15 days of ordering you will be charged about $118.81 a month. So much for a free trial.
Since there is no information about Cost Smashers or Fit Factory on the main page or the order page I feel it is very deceptive.
Lady di
Sarasota, Florida
U.S.A.
I received another product that was promoted by the same website and upon checking the trial terms and conditions, I noted that I needed to cancel immediately as they include the shipping and transit time in the 15 day trial. I needed to cancel or be charged every 30 days.
I went back to the website for the free acai offer and clicked on Terms of Service. That is where you find the info on cancellation.
Here I found there is more that you agree to by accepting this free trial!! None of this is listed on the main page.
Here is a copy of that:
I also agree to the 21 day bonus trial Fit Factory for $29.95 and Cost Smashers for $2.95 each month thereafter, should I choose not to cancel. For questions or to cancel Fit Factory or Cost Smashers please call our Customer Support team at 1-877-495-1182 M-F, 9am-9pm, EST.
So, if you do not cancel within 15 days of ordering you will be charged about $118.81 a month. So much for a free trial.
Since there is no information about Cost Smashers or Fit Factory on the main page or the order page I feel it is very deceptive.
Lady di
Sarasota, Florida
U.S.A.
1 Updates & Rebuttals
Company Employee
West Lafayette,Indiana,
U.S.A.
Problem Resolution
#2UPDATE Employee
Wed, February 11, 2009
Nature's Best Acai Berry and its affiliates believe, as all nutritionists and doctors will also tell you, that the best way to lose weight quickly and healthily, is to have a well-rounded program. Toward this end, Nature's Best offers our customers the best of the best products in a fat-burning, waist-slimming combination that is sure to knock the unwanted pounds away as quickly and safely as possible. If you do not want the entire elite combo, feel free to contact the customer service number for those products (1-877-495-1182) to ensure that you do not receive them. Your satisfaction is our number one concern! Hope this solves any problems or concerns you may have had. Have a great day!
