- Report: #1379662
Complaint Review: Amoma Hotels - Internet
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Author Not Confirmed
Why?
Amoma Hotels
Internet, USA
Phone:
917-624-9013
Web:
www.amoma.com/hotels
Categories:
Business Rating:
(0)
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Amoma Hotels Poor customer service, almost imposible to obtain a refund even if you cancel within the allowable cancelation period Internet
Amoma has a terrible, terrible customer service, whenever you call, either morning, afternoon, evening, weekdays or weekends, spect to be on hold for at least 45 minutes. I have called numerous times to make a cancellation and even if I wait 45 mins plus, they hang up the call.
I finally got thru one time after 10 times of trying and I was told they would cancel my hotel reservations and assured me they would send me cancellation notification via email and it never happened!! I am still waiting for a refund after four months of trying to get a very well deserved refund on my hotel reservation.
