- Report: #1482625
Complaint Review: Amoma -
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Author Not Confirmed
Why?
Amoma
United States
Web:
www.amoma.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Amoma Confirmed my hotel reservation, took my money, then 2 minutes later said no room available. 6 weeks later still have no refund
It was a very busy week in Paris and I needed a room. Managed to find one for USD 300 for one night on Amoma (via Trivago). Put in my credit card details, they took the money and about 2 mins later I get an email that the room was no longer available and they would refund the money within 5 days. Now nearly 6 weeks later and they still havent refunded it despite sending me a second email to say its on the way. Luckily Amex is taking up the fight with them so I wont owe the money.
I travel all the time o business and have booked hotels with many different sites. This has never happened before. I need to stay away from fly by night companies like this.
