- Report: #1355588
Complaint Review: amoreskintreatment - St Cloud Minnesota
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Author Not Confirmed
Why?
amoreskintreatment
400 1st Street South, Suite 600 St Cloud, 56301 Minnesota, USA
Phone:
1-844-215-7226
Web:
http://amoreskinfacecream.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
amoreskintreatment Skin Youthskin cream labNUVSkin Serum labDecollage Complete Scam with multiple addresses and product names St Cloud Minnesota
I responded to a facebook for a free trial of a skin care product - amoreskin. I entered my credit card information , address, etc. planning to back out of the sale if I came across anything that suggested an ongoing monthly shipment. I did not come across any declaration of such terms and conditions. In fact, as soon as I entered that information the sale went through.
I received the free trial. With it I received a card with information for ordering in the future.
Today I noticed that I was charged $89.97 each for additional supply of two different products.
I telephoned, using the phone number contact on my bank statement. I spoke with a cumstomer service representative who insisted on reading me the "terms" to which I had agreed. He insisted that I could not have placed the order without "checking the box" agreeing to the terms. He inisted that he could not cancel my "subscription" until he had read me the terms. I do not recall checking any box at any time. Additionally, when I searched for the website, it was different than the website to which the Facebook link had taken me.
I asked for a written copy of the terms to be emailed to me. The customer representative said that there was no way to generate an email since they were all automatically generated. I tried to get the name or contact information for someone with the authority to send an email. He gave me a phone number to the parent company which does not work.
I then went online for a search for a contact number. I found amoreskin and clicked through the "free trial" links to get to a more complete webpage. It is now listed as Decollage. They have completely changed the name of the product.
I cancelled any further shipments, but intend to contact my bank tomorrow to be absolutely sure.
