Gregory
Saint Louis,#2Author of original report
Tue, July 31, 2007
This is mostly a moot point since Amp'd will be shutting down tomorrow, July 31, but it would seem as though their billing issues got fixed after all. With Amp'd going into bankruptcy liquidation, I've given up all hope of ever being given the promised rebate, though. The Q&A on their website advises customers to file a claim form to be submitted to the bankruptcy proceedings taking place in Delaware. This applies to all people still owed the rebate as well as customers owed any other types of credits. Of course, my card was charged right on time which means I'm getting about 10 days worth of service after paying for the whole month. Contrary to the Q&A on their website, no other CDMA carrier is willing to activate an Amp'd phone. This is particularly shameful on the part of Verizon, who employs at least two salespeople in my area who honestly tried to tell me that Amp'd phones won't work on their towers! After further pressing, and pointing out that my phone is currently on the Verizon system/towers, one of them ultimately said that, " (Verizon) doesn't want to have anything to do with Amp'd or Amp'd's customers." He further added that they are prohibited from soliciting or making any offers to Amp'd customers. So, the single company who could simply have sent me a bill to NOT deactivate my phone thinks I have leprosy. While they were otherwise the best match for me in terms of plans and coverage, I will never willingly become a Verizon customer after today. This will be my last post on the subject of Amp'd Mobile. And, good riddance. If the ever so eloquent guy who rebutted my earlier posting was truly an Amp'd employee with inside information, he surely is no more. I wonder on what date he finally got the joke.
Mark
Des Plaines,#3UPDATE Employee
Thu, May 10, 2007
AMP'D has glitches just like any other company but there is a simple solution. CANCEL YOUR CREDIT CARD!!!!! and they wont charge you anymore. you do NOT have a contract, you are on pay as you go with a shnazzy name. why not cancel you credit card and go get a contract with someone. No company wireless or not is perfect. issues occur and are resolved accordingly. you saying they are a nightmare is a joke. tons of people are HAPPY WITH THEIR SERVICE. THANK YOU