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  • Report:  #1534543

Complaint Review: American Family Care Madison Alabama - Madison Alabama

Reported By:
Ryan - Madison , Alabama , United States
Submitted:
Updated:

American Family Care Madison Alabama
7559 Hwy 72 West Madison Alabama 35758 Madison, 35758 Alabama, United States
Phone:
(256) 562-0850
Web:
https://www.afcurgentcare.com/Madison
Categories:
Tell us has your experience with this business or person been good? What's this?

I vividly heard a sarcastic remark about me from Dr. Stephanie Gafford to a nurse from outside of my room prior to being seen. “He wants his Gabapentin refilled” “well that’s not happening” I don’t know if she didn’t think I could hear it or didn’t care but either way, it was unprofessional and arrogant. I later went to the ER and received better treatment and all of my needs were addressed. My seizure and neuropathy medication Gabapentin was refilled and I wasn’t treated like a drug seeker. I was also provided with a referral to a neurologist which Dr. Gafford did not do as she said she would. She did explain that she couldn’t refill a controlled substance there which makes sense but I took offense to her comments in the hallway. It’s not polite to stereotype or profile patients.



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