- Report: #1353198
Complaint Review: Ancestry.com - Nationwide
Reported By:
batwoman -
kannapolis, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ancestry.com
Nationwide, USA
Phone:
8002623787
Web:
ancestry.com
Categories:
Business Rating:
(0)
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Ancestry.com renewal ripoff Nationwide
I am posting a complaint regarding the 7 days cancellation policy for renewal of ancestry.com service. I see a similar compaint was posted in 2011; nothing has changed with this company. Beware signing on for the service subscription. We originally did the DNA test kit, signed up for the 6 month service. A renewal notice is supposed to be sent one month before the next charge is posted; no sign of it on our end. So after noting a $99 charge on my card, I contacted ancestry.com to find out there's a mere 7 day cancellation policy after the posting (the notification of renewal is the only notice/forgiveness you will get!). Yep, stuck with a $99 fee for a service I don't need or want. DON'T SIGN UP FOR THE SERVICE UNLESS YOU WANT TO PAY AND PAY AND PAY!
