Anonymous
West Frankfort,#2Consumer Comment
Sun, July 06, 2008
There is no connection between afni dishnetwork and the other company. Also, call afni get the dish network account number it should start out 8255 and be a total of 16 digits long. Then call dishnetwork back and then, they'll have you in their system. They need the account number since you don't know the phone number that was used since you said you didn't set up the service. If you didn't open the acct call afni and ask for the fraud procedures. Dish network will have addresses where the signal was sent to or the final bill. Also, did you ever let anyone use your card to set up a dishnetwork account? If you did, then that is another possible way you got the bill. It is up the the person who has the acct to advise you of the responsibility of the account. The person who gave the card that name has to match the name on the dishnetwork account. Either way, if you didn't do it, get a fraud affadavit from the ftc by going to www . consumer . gov / idtheft / and go to it should be the first option "If your information has been stolen and used by an id theif" click more then scroll down to 2. Close the accounts that you know, or believe, have been tampered with or opened fraudulently. it will be in bold lettering and scroll down to sub-bulletin 2 and there will be a phrase underlinded ID Theft Affidavit (PDF, 56KB). Click that. That will pop up the id theft affidavit you need to fill out and get notarized. Second: Use your credit report(print it off) and got to the police and get a formal id theft report. Third: ask afni WHEN the service ran to, get proof that you didn't live there and write a letter of fraud. Gather all that information and use the dish network account number provided to you (remember 16 digits that starts out 8255...) and send it to Dish Network Attn: CMO-ID theft investigation Team get the fax number from afni because if you call dishnetwork the customer service reps don't know it...they just want you to pay. or you can mail it to Dish Network 9601 S. Meridian Blvd Englewood Colorado, 80112 Attn: CMO-ID theft investigation team Their email is [email protected] I forgot the fax number but you can ask afni for it and the phone number for them. IF YOU DO NOT DO THIS, THEN YOU CAN'T COMPLAIN! These are the fraud procedures for dishnetwork only. They are different for each company and only use ftc to get the fraud affidavit. DON'T STAY A VICTIM! It wasn't afni or dishnetwork that did this to you, it was some scumbag using your name to get free service from dish. Id theft is a growing crime. If you are nervous about putting your information down on the ftc affidavit to the id theft team that is your problem but these are the procedures. It takes them about 90 days to complete the process but if you keep on them they will move faster. Talk to the id theft team and become familiar with a rep there and you can get that number by talking to afni and they will help you. Afni is a member of the better business bureau. Once your fraud claim is complete and closed, it will be deleted from your credit file and you will get a letter from AFNI not dish. If afni is on ur credit they will give you the deletion and the letter but dish is a very hands on company and they still own the debt afni is just a 3rd party. So, dish investigates and afni does the deletion. good luck