- Report: #394068
Complaint Review: Angela Davis From Smith Dean & Associates Aka United Processing - Jacksonville Florida
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Angela Davis From Smith Dean & Associates Aka United Processing
101 Century 21 Dr Jacksonville, 32216 Florida, U.S.A.
Phone:
904-721-3708
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ANGELA DAVIS From Smith Dean & Associates Aka United Processing FRAUD: Violation of Fair Debt Collection Practices Act!!!! Jacksonville Florida
*Consumer Suggestion: "Smith Dean & Associates" is under Dean & Associates, according to the phone company
*Consumer Suggestion: CALL STEVE COHEN W FEDERAL TRADE COMMISSION 202 326 3222
*Consumer Comment: Looks like they are getting theirs...
*Consumer Suggestion: Class Action not necessary.
*Consumer Comment: read all about the FAKE COLLECTIONS SCAM
A woman called me around 8:45 am on Friday Nov 21st, stating her name as "Angela Davis" from "Smith Dean & Associates." Her voice message stated I needed to call before 10AM my time or she would be filing a case against me.
I returned the call promptly, & asked her to explain who she was & why she was calling - she me asked for a case number & when I told her I did not have it, she abruptly told me to re-listen to her detailed message & hung up on me.
I listened to the voice message again, & there was no mention of a "case number" so I called back, insulted she had the audacity to hang up on me in the first place when I was returning HER call... & I demanded that she tell me who she was & why she was calling me -- after stating my name, she placed me on hold for a while, came back & stated that she was calling because I owed money on a PDL & that she was going to give me an opportunity to resolve it or she would be filing a case against me with the OC Sheriff's Dept for fraud & a warrant for arrest would be placed on me. She also stated that she had me on camera on the date of the loan -- when I questioned the validity of all this & asked whether she was calling me from the same company, "United Processing," that had repeatedly called & harassed me a few months back - the woman became extremely rude & even more unprofessional. She stated that "United Processing" is a collection company, & when the debt is not paid, the case is then forwarded to them for legal processing. She then hung up on me AGAIN!
Outraged, I called back a third time & told her I did not appreciate her hanging up on me. I do recall taking out a PDL from said company, so I told her I was going to look for receipts to prove that I paid them. My understanding of this debt was that it was settled & regardless, I would not be sending any money to them until they provided me with some sort of written validation that the debt was mine & I did in fact still owe on this debt. The woman proceeded to tell me that I did not pay the debt, I was now wasting her time, to stop calling her, she would be filling a warrant for my arrest & had other means of reaching me. Of course she hung up the phone on me again.
I called back a fourth time, asked to be transferred to "Angela Davis," & this time a man answered "Angela Davis' office." When I asked to speak with "Angela," I was told she was "in a meeting," & he could take down my number so she could call me back. I tried to explain that I was very upset at the unprofessionalism of their company, and was then interrupted, asked again for my number. I gave him my number, & he said he would pass it on & hung up.
At this point, I gave up on trying to have a rational conversation with this company. Tried to "Google" the company & telephone numbers & searched the BBB website to file a complaint... could not find the company "Smith Dean & Associates" ANYWHERE.
This company sounds like a complete scam. "Angela" has not yet called me back.
I had already received numerous phone calls from "United Processing" a few months back. They placed harassing collection calls on my cell, my place of employment & even spoke to my coworker (a 3rd party) providing him with personal information & repeatedly called my friend & left threatening messages on her voice mail that they were going to "have me arrested for fraudulent check writing."
If anyone from "United Processing" or now "Smith Dean & Associates," tries to contact me again, I intend to start recording the conversations (informing them of this of course), and file complaints with the Attorney General & BBB & sue them for violating almost every single "abusive & deceptive" type of conduct which is clearly not allowed by the Fair Debt Collection Practices Act.
Lets just say, I have "means of reaching" HER, too.
BEWARE of these companies!
Amber
Long Beach, California
U.S.A.
I returned the call promptly, & asked her to explain who she was & why she was calling - she me asked for a case number & when I told her I did not have it, she abruptly told me to re-listen to her detailed message & hung up on me.
I listened to the voice message again, & there was no mention of a "case number" so I called back, insulted she had the audacity to hang up on me in the first place when I was returning HER call... & I demanded that she tell me who she was & why she was calling me -- after stating my name, she placed me on hold for a while, came back & stated that she was calling because I owed money on a PDL & that she was going to give me an opportunity to resolve it or she would be filing a case against me with the OC Sheriff's Dept for fraud & a warrant for arrest would be placed on me. She also stated that she had me on camera on the date of the loan -- when I questioned the validity of all this & asked whether she was calling me from the same company, "United Processing," that had repeatedly called & harassed me a few months back - the woman became extremely rude & even more unprofessional. She stated that "United Processing" is a collection company, & when the debt is not paid, the case is then forwarded to them for legal processing. She then hung up on me AGAIN!
Outraged, I called back a third time & told her I did not appreciate her hanging up on me. I do recall taking out a PDL from said company, so I told her I was going to look for receipts to prove that I paid them. My understanding of this debt was that it was settled & regardless, I would not be sending any money to them until they provided me with some sort of written validation that the debt was mine & I did in fact still owe on this debt. The woman proceeded to tell me that I did not pay the debt, I was now wasting her time, to stop calling her, she would be filling a warrant for my arrest & had other means of reaching me. Of course she hung up the phone on me again.
I called back a fourth time, asked to be transferred to "Angela Davis," & this time a man answered "Angela Davis' office." When I asked to speak with "Angela," I was told she was "in a meeting," & he could take down my number so she could call me back. I tried to explain that I was very upset at the unprofessionalism of their company, and was then interrupted, asked again for my number. I gave him my number, & he said he would pass it on & hung up.
At this point, I gave up on trying to have a rational conversation with this company. Tried to "Google" the company & telephone numbers & searched the BBB website to file a complaint... could not find the company "Smith Dean & Associates" ANYWHERE.
This company sounds like a complete scam. "Angela" has not yet called me back.
I had already received numerous phone calls from "United Processing" a few months back. They placed harassing collection calls on my cell, my place of employment & even spoke to my coworker (a 3rd party) providing him with personal information & repeatedly called my friend & left threatening messages on her voice mail that they were going to "have me arrested for fraudulent check writing."
If anyone from "United Processing" or now "Smith Dean & Associates," tries to contact me again, I intend to start recording the conversations (informing them of this of course), and file complaints with the Attorney General & BBB & sue them for violating almost every single "abusive & deceptive" type of conduct which is clearly not allowed by the Fair Debt Collection Practices Act.
Lets just say, I have "means of reaching" HER, too.
BEWARE of these companies!
Amber
Long Beach, California
U.S.A.
5 Updates & Rebuttals
Tmm33
Yeah That Place,Tennessee,
U.S.A.
Looks like they are getting theirs...
#2Consumer Comment
Thu, March 05, 2009
Looks like they are in trouble already. Good luck to you Amber. http://caveatemptorblog.com/2009/01/26/florida-collection-agency-smith-dean-associates-sued-by-the-illinois-ag/ Home Credit Cards Debt Collection Foreclosure Economy Florida collection agency Smith, Dean & Associates sued by the Illinois AG Posted by Sam Glover on January 26, 2009 | Permalink Smith, Dean & Associates, Inc. (formerly United Processing), apparently has a few employees who can't help but abuse the heck out of Illinois consumers. Besides using profanity, shaming consumers by calling friends and family, and lying about being an attorney, SD&A collectors threatened consumers with * Arrest; * Federal prison; and * Losing their children The Illinois Attorney General got a restraining order prohibiting SD&A from doing business in the state, and is also looking for several hundred thousand dollars in penalties. Restraining order issued in Wabash County Circuit Court halting collection agency's actions in Illinois | Daily Republican Register ATTORNEY GENERAL MADIGAN SUES ABUSIVE COLLECTION AGENCY | Illinois Attorney General Smith, Dean & Associates Give a 1 Star RatingGive a 2 Star RatingGive a 3 Star RatingGive a 4 Star RatingGive a 5 Star Rating Click to Rate: (Based on 8 ratings) 101 Century 21 Dr #107 Jacksonville fl Jacksonville, FL 32216 904-721-3705
Robert
Buffalo,New York,
U.S.A.
Class Action not necessary.
#3Consumer Suggestion
Thu, March 05, 2009
A class action lawsuit is not needed and would be of little benefit to anyone except the lawyers and the lead plantiff. Folks should maintain accurate records of all their FDCPA and FCRA violations and contact an attorney who deals with consumer credit issues and SUE THEM IN DISTRICT COURT!
Laurie
Haslet,Texas,
U.S.A.
read all about the FAKE COLLECTIONS SCAM
#4Consumer Comment
Thu, March 05, 2009
Fake Debt Collectors Terrorizing Consumers http://abcnews.go.com/Business/story?id=5621205&page=1 HACKERS STOLE PERSONAL INFO FROM PAYDAY WEBSITES AND ARE NOW TERRORIZING PEOPLE TO PAY MONEY THEY DO NOT OWE
Queenb
Jacksonville,Florida,
U.S.A.
CALL STEVE COHEN W FEDERAL TRADE COMMISSION 202 326 3222
#5Consumer Suggestion
Thu, March 05, 2009
Call Steve Cohen w Federal Trade Commission 202 326 3222 to complain about Smith Dean And Associates and there Illegal Pratices.......It is against FDCPA to misrepresent yourself and company ....the company has numerous complaints against them and have been getting away w ths way back when they were United Processing call FTC to shut these lawbreakers down
Lynda
Satellite Beach,Florida,
U.S.A.
"Smith Dean & Associates" is under Dean & Associates, according to the phone company
#6Consumer Suggestion
Sun, December 07, 2008
I've been having a similar go-round with these people. This is what I know so far: 1. The reason you can't find a phone listing for Smith Dean & Associates is because there is none. However, if you do a reverse phonebook search, you will find them as Dean & Associates. 2. While the phone numbers are slightly different, they share the same address as United Processing in Jacksonville, Florida. If you are being harassed by one of them, you have probably received phone calls from each entity. 3. When Angela Davis called ME, she claimed to be representing the Court system in Brevard County (Florida). However, when I did the reverse phonebook search on HER, the number came up as United Processing. So now we have proof that Angela Davis is actually working for both entities, which are probably two offices side-by-side in the same main office. An while she is doing this, she is pretending to be an Officer of the Court. CLASS ACTION, ANYONE??? Because they ARE violating ALL the collections practices statutes, and they really do need to be stopped! So if anyone has the time to actually start a class action suit against them, PLEASE POST IT HERE!!! I promise to join you, and probably a lot of other people will, too.
