Complaint Review: Annuitygoldmine.com - El Segundo, California Nationwide

Once again, as president and chief executive officer of Insurance Marketing Services, I consider it a privilege to have the opportunity to respond to the misstated conjecture and hyperbole of the current report. As I have explained in my previous rebuttal to the other report recently posted on this website (on April 25, 2009) which apparently inspired this one, these are the first and only two complaints against our company on Ripoff Report after twelve years of well-established, good business practice and seem to be primarily the result of a confluence of incorrect presumptions quoted from erroneous sources. As before, I wish to thank the administrators of Ripoff Report for affording me the opportunity to clarify these misunderstandings. I'll try not to repeat myself from the previous response to the other report, so I encourage you to read it first for the purpose of clarity. But at the risk of being redundant, I need to unequivocally clarify once more that the name of our company is Insurance Marketing Services (hereinafter referred to as IMS). We have been conducting business operations with the same name, under the same management, since August 20, 1997, as accurately reflected in our profile at the Better Business Bureau, where we have consistently maintained a high rating since our inception. Although our website address is annuitygoldmine.com, we have no affiliation with any other competing companies marketing related services. Some confusion seems to have arisen because an independent sales representative named Mark Sugarman, who was previously contracted with our firm, but is no longer associated with us, had worked for other marketing companies before ours and this precipitated the altogether incorrect assumption that he was the owner of IMS. To confuse matters further, the current writer quotes a speculative list of aliases for Mr. Sugarman gleaned from incorrect sources which theorized that nearly everyone named "Mark" who had ever worked for our company, and probably for Mr. Sugarman's former employers as well, must have all been Mark Sugarman himself! Ironically, these writers always hide behind pseudonyms themselves. To move forward, the post above is a blatant misuse of the Ripoff Report forum, which is supposed to be reserved for filing truthful complaints of unethical or fraudulent business practices by victims who have been treated unfairly. The writer slanders our integrity and that of our dedicated staff, despite the fact that he has clearly never been one of our clients, nor does he claim to have been. Without firsthand knowledge of the quality of our services (or even a clear understanding of which company he's actually talking about), he therefor has no legitimate grounds for filing a complaint. He is treating Ripoff Report as a personal blog to philosophically reflect upon other (inaccurate) posts and in so doing has inadvertently perpetuated fundamental misunderstandings about who we are and what we do. He also claims to repeat hearsay gossip which he supposedly heard from third parties (lacking citation, of course). Unfortunately, neither of the scenarios he refers to have been articulated to such a degree as to make logical since. But such is the case with much unedited internet "writing" absent of editorial review, ethical oversight or rigor of content control. Individuals like this now have a platform for venting their rants and ill-conceived opinions, regardless of how misdirected they may be or the harm they inflict on honest people. Now that "Benji" has performed his latest public service, I wonder where he's off to next? Jeffrey Baitz president and chief executive officer Insurance Marketing Services 214 Main St., no. 141 El Segundo, CA 90245 http://annuitygoldmine.com/ Links to both Ripoff Reports and their respective rebuttals, as well as our profile at the Better Business Bureau, are available upon request from our public relations office. Please feel free to contact us for further information.