TRCustomerService
United States of America#2REBUTTAL Owner of company
Wed, November 07, 2012
Hi Suzanne,
Our cancellation policy for the Unleash the Power Within event in San Jose was that Clients could cancel within three business days after original purchase or attend the first day and a half of the event with the option to elect a Satisfaction Guarantee if we did not deliver as promised. Both options provide refund in full.
Our overall customer service policy is that we want happy Clients. If your concern has not been fully resolved we would like to discuss with you so that we can deliver a solution that best fits your situation.
Our Customer Service team can be reached at 800-488-6040. The team is available Mon - Fri, 8A to 5P, Pacific.