Complaint Review: Anybooksales.com - OPA-LOCKA Florida

I have the same experience. He "Dave" uses the same wording. Here is my postings...

02/18/09 Not Delivered: When will it arrive? Edit

No it has not! Okay! Feb 12th was 6 days ago! Okay! If is was shipped on Jan 12th (30 days ago) it would have gotten here by now. Okay! So give me my refund! Okay! You need to contact the USPS and have them track it. What am I supposed to do? Wait til President Obama is running for re-election? If it does show up (I doubt it) I will return it unopened.

02/18/09 (Customer Support Reply)

Sorry for this delay in delivery.

Please notice the ship date in red above. This is 100% accurate.

The shipping label was printed as:

Jerry Hutchins

P.O. BOX 84899

SAN DIEGO, CA, 92138, United States

Please take another look for this, as it should have arrived by now.

If not, please allow a little more time as most mail - even lost mail - eventually arrives.

If its returned to us for any reason, we will immediatly let you know.

Sorry again for this delay in delivery, but I assure you that the above shipping data is correct.

Please keep in mind that you will get delivery or get a refund - that is our guarantee and promise!

Thank you for working with us and sorry again for this problem,

Thanks, Dave

02/16/09 Not Delivered: When will it arrive? Edit

You can't do that! You say that it will get here on the 12th it is not here! So I want a refund! If someday it gets here I will send it back. I have purchased many books from Amazon vendors and this is the worst experience. I am neve buying anythng fro you ever!

02/15/09 (Customer Support Reply)

You may return anything at any time. We will post a refund within a day of receiving it, but the mail can be very slow, so please allow lots of time for the slow mail to arrive, and then we will post the refund.

If its being returned due to no fault of ours then we have to deduct the postage charges that we already used.

So we refund the full amount less the shipping/handling fees charged by AmazonUS.

This is the return address:

Book sales, 18520 NW 67th Ave, Suite #140 Miami, Fl 33015.

Thanks for you understanding that we cant refund till it arrives, and the mail can be quite slow.

Thanks, Dave

02/13/09 Not Delivered: When will it arrive? Edit

Well it is the 12th and no product. So I would like a refund on this order. I would like it to get it refunded back to my Amazon account since I bought it using a coupon. I will notify Amazon that I want a refund because I never got the product.

02/09/09 (Customer Support Reply)

Sorry for any slowness in delivery by the USPS. The mail can be slow, but we do everyting we can to hurry along your order.

Please notice the red text above as it does give accurate shipping and ETA details.

Please also notice the shipping address above as its what was printed on the shipping lable.

Please keep in mind that you will get delivery or get a refund - that is our guarantee and promise!

Thank you for working with us and sorry again for this problem,

Thanks, Dave

02/07/09 Not Delivered: When will it arrive? Edit

It is the 6th and I still have not received it. I think you should either send another one or refund my money throught Amazon.com. Let me know so that I can notifiy Amazon.com myself.

Jerry

02/02/09 (Customer Support Reply)

Please notice the red text above to see estimated delivery dates.

It was mailed via the USPS, from Miami FL, to:

Jerry Hutchins

P.O. BOX 84899

SAN DIEGO, CA, 92138, United States

Sorry if the mail seems slow. We shipped as quickly as possible, but when the mail is slow, it is out of our control.

Please allow the ETA time frames shown in red, and I am sure you package will arrive soon.

We offer a "DELIVERY OR FULL REFUND GUARANTEE!"

If it does not arrive by the ETA dates above, you will be fully refunded - but please first allow the full ETA time frames shown in red.

Thank you for your understanding and patience,

Dave

02/01/09 Not Delivered: When will it arrive? Edit

I have not received this order. I also emailed you two times via Amazon.com. Now I see that it shipped on January 12th. Well it has not arrived.

01/10/09 (Event) Email Sent: Confirming order details and offering to edit address (IF) not correct

I also filed a claim with Amazon.com also for your pleasure I posted the domain registration below. Feel free to call or contact the DA in Flordia.

Whois Record

Registrant: [email protected]

BRUCE SARDINIA

4360 NW 135 ST

OPA-LOCKA, Florida 33054

United States

Domain Name: ANYBOOKSALES.COM

Created on: 08-Mar-07

Expires on: 08-Mar-09

Last Updated on: 08-Mar-08

Administrative Contact:

SARDINIA, BRUCE

4360 NW 135 ST

OPA-LOCKA, Florida 33054

United States

(305) 502-5110

Technical Contact:

SARDINIA, BRUCE

4360 NW 135 ST

OPA-LOCKA, Florida 33054

United States

(305) 502-5110

Domain servers in listed order:

NS37.DOMAINCONTROL.COM

NS38.DOMAINCONTROL.COM

JJ

SAN DIEGO, California

U.S.A.