- Report: #1236094
Complaint Review: AnyPromo - Chino California
-
Author Not Confirmed
Why?
AnyPromo
13437 Benson Ave. Chino, 91710 California, USA
Phone:
877-368-5678
Web:
anypromo.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AnyPromo Billing Fraud Chino California
4/14/15 attempted to place order for printed journals, but could not get any response via email or live chat
4/15/15 gave up on hearing back and placed an order for 300 blank journals
4/17/15 was notified that item was not in stock and would not be available for three months
4/17/15 cancelled order as my event was less than a week away
4/20/15 received email confirmation that refund was being issued
5/18/15 received my credit card bill and saw the charge for more than $300
5/18/15 emailed AND called AnyPromo to attempt AGAIN to get refund processed - no response. My customer service rep's voice mailbox was perpetually full and not accepting messages
5/27/15 gave up on my rep and called the general number and spoke to a manager who assured me the refund would be processed immediately
6/16/15 three weeks later and still no refund
6/16/15 called AGAIN and spoke to another staffer and was assured my refund was being processed immediately, while I was on the phone
to be continued...
