;
  • Report:  #143618

Complaint Review: AOL - Internet

Reported By:
- Bolivar, Ohio,
Submitted:
Updated:

AOL
www.aol.com Internet, U.S.A.
Phone:
800-392-5180
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I swore I would never consider AOL for any kind of internet service, but then I experienced a moment of weakness and boredom. One quick look at a "FREE" offer for taking a survey could not hurt, right? WRONG. I started the survey and found the free offer for AOL as one of my choices to move forward and claim my free product. I checked the box and followed instructions which, of course, required a credit card. I filled it out, later promptly forgot I had to cancel and found myself two weeks later with a 23.95 charge to my debit card.

WAIT, the offer was for a 9.95 add-on to my broadband account. I understand that I did not remember to cancel my account, so that mistake would then cost me 9.95. How it turned into 23.95 is anyone's guess. I called AOL, and they offered NO explanation. Simply put, the charge stood, and there was no one available to help. AOL is the premiere RIP OFF. By the way nothing is life is ever free, and the free products offered for completing surveys will end up costing you hundreds of dollars and no free product. This survey FRAUD must be stopped.

Sheri

Bolivar, Ohio
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//