- Report: #133412
Complaint Review: Appera Teeth Whitening System - Newport Beach California
-
Author Confirmed
Why?
Appera Teeth Whitening System
1000 N. Bristol Street, Ste. 202 Newport Beach, 92660 California, U.S.A.
Phone:
714-426-4513
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Appera Teeth Whitening System Ripoff with Fine Print Newport Beach California
I only ordered a "free" sample but according to their fine print I also signed up for a tri-monthly auto ship program. Instead of only being charged $6.95 for the shipping of the sample I was also charged $89.97 for a 3 month supply.
HERE IS THE LAST PAGE OF THE ORDER FORM...
Thank you for ordering Appera Whitening! We're happy to have you as a member!
Your credit card has been billed $6.95 by Appera Whitening Products.
Your sample of Appera Whitening will arrive in 5 to 7 business days.
Questions: If you have any questions regarding your order or your membership with Appera Whitening, please feel free to email us or call us toll-free at (800) 825-8307 (Monday - Friday, 9:00 AM - 5:00 PM PST).
(Please print this page for your reference.)
ISN'T THIS AMAZING! They suggest to keep this page for your reference but it has NO mention of the auto ship program.
The company refuses to give me a refund due to their "no refunds" policy and when I asked to speak to a Manager they said they were the Manager and there wasn't anyone else to speak to.
Please be careful when ordering "free" samples.
Genee
Emerald Hills, California
U.S.A.
HERE IS THE LAST PAGE OF THE ORDER FORM...
Thank you for ordering Appera Whitening! We're happy to have you as a member!
Your credit card has been billed $6.95 by Appera Whitening Products.
Your sample of Appera Whitening will arrive in 5 to 7 business days.
Questions: If you have any questions regarding your order or your membership with Appera Whitening, please feel free to email us or call us toll-free at (800) 825-8307 (Monday - Friday, 9:00 AM - 5:00 PM PST).
(Please print this page for your reference.)
ISN'T THIS AMAZING! They suggest to keep this page for your reference but it has NO mention of the auto ship program.
The company refuses to give me a refund due to their "no refunds" policy and when I asked to speak to a Manager they said they were the Manager and there wasn't anyone else to speak to.
Please be careful when ordering "free" samples.
Genee
Emerald Hills, California
U.S.A.
4 Updates & Rebuttals
Genee
Emerald Hills,California,
U.S.A.
Appera Teeth Whitening System THEY REFUNDED MY $!!!
#2Author of original report
Fri, March 18, 2005
Thanx to this site I was able to get all my money back! Appera apologized and said they usually don't do business the way I was treated and credited my account. Hopefully Appera will change their business practice and not be so ruthless. Good luck to all of you!
Genee
Emerald Hills,California,
U.S.A.
Appera Teeth Whitening System THEY REFUNDED MY $!!!
#3Author of original report
Fri, March 18, 2005
Thanx to this site I was able to get all my money back! Appera apologized and said they usually don't do business the way I was treated and credited my account. Hopefully Appera will change their business practice and not be so ruthless. Good luck to all of you!
Genee
Emerald Hills,California,
U.S.A.
Appera Teeth Whitening System THEY REFUNDED MY $!!!
#4Author of original report
Fri, March 18, 2005
Thanx to this site I was able to get all my money back! Appera apologized and said they usually don't do business the way I was treated and credited my account. Hopefully Appera will change their business practice and not be so ruthless. Good luck to all of you!
Sandra
Newport Beach,California,
U.S.A.
We'd be happy to help!
#5UPDATE Employee
Sun, March 13, 2005
I am sorry you have had a bad experience with APPERA. This is definitely not the way we do business and I am truly sorry for your situation. I would personally like to help you out with your refund request and assist you in any way I possibly can. I have tried to find your membership with the minimal details of first name and location provided here on this site yet I was unsuccessful. Please contact me personally at 714.426.4513 or toll free 800.825.8307 and ask for Sandra. I am the Director of Customer Relations here at APPERA. Again, I do want to truly apologize you felt mislead or weren't able to receive assistance from our customer service team. Thank you,
