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  • Report:  #618478

Complaint Review: Appliance Proffessor - New Braunfels Texas

Reported By:
patrick - bulverde, Texas, United States of America
Submitted:
Updated:

Appliance Proffessor
unkown New Braunfels, Texas, United States of America
Phone:
8306066600
Web:
unkown
Categories:
Tell us has your experience with this business or person been good? What's this?

I had an malfunction code on my wall oven unit.  Called Appliance Professor who came to my home the next morning.  Mike Usher is the owner/operator of the business (what joke of a name).  His diagnosis was the  computer processor needed to be replaced; came back six days later with the part which cost $652.08.  Total bill for the two house calls and parts was $696.88.  Same malfunction the very next day.  Called him back; he said he'd have to order some more parts.  That was two months ago; haven't seen or heard from him since.



Contacted another factroy recommeded technician, who expressed disbelief at the charge for the parts (like twice the real retail cost.



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