- Report: #1414031
Complaint Review: Appliance Repair Service Inc - Brandon Florida
Reported By:
Richard -
Tampa, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Appliance Repair Service Inc
please do not try to vist we do not have a store f Brandon, 33511 Florida, United States
Phone:
(813)626-4405
Web:
http://www.appliancerepairservicesinc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Appliance Repair Service Inc microwave repair Brandon Florida
Brian (the owner) said that the service call was $69.00 when he talked to me on the phone--a flat rate, or so I assumed. My microwave was not working. When he arrived, he told me that the machine "could not be serviced" as it was mounted, and that it would cost $102.00 for the service call to determine what was wrong with the machine. After I agreed to that, he told me that it would cost $224.00, plus tax, to repair it. Then he told me that there was something else wrong, and that it would cost $385.00. He was not very courteous. I could get a new microwave for about the same money, and told him that I would just pay him for his service call, which he inflated to $125.00. This service call represents a "bait-and-switch." The cost should have been $69.00.
I filed a complaint with the Better Business Bureau several weeks ago, and he has not responded (BBB CASE#: 67378612).
The following was received 11/14/17:
Complaint ID#: 67378612
Business Name: Appliance Repair Services, Inc.
The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.
The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.
If the company has contacted you in the interim, please notify the BBB immediately.
Sincerely,
BJ Baker
Trade Practice Specialist
BBB Complaint Department
Appliance Repair Services, Inc. is not registered with the Better Business Bureau.
