- Report: #272214
Complaint Review: APX SECURITY SOLUTIONS - PROVO, UTAH Nationwide
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Author Confirmed
Why?
APX SECURITY SOLUTIONS
5215 C FOX HUNT DR. GREENSBORO NC 27407 PROVO, UTAH, 84604 Nationwide, U.S.A.
Phone:
800-216.5232
Web:
N/A
Categories:
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APX SECURITY SOLUTIONS SCAMMING THE ELDERLY PROVO, UTAH GREENSBORO
I AM WRITING THIS EMAIL ON BEHALF OF MY AUNT, WHO IS 95 YEARS OLD AND LEGALLY BLIND.
A COUPLD OF WEEKS AGO SHE INFORMED ME ABOUT HER NEW ALARM SERVICE.. AND HOW HAPPY SHE WAS BECAUSE SHE COULD ALERT AUTHORITIES AND MEDICAL PERSONNEL IF THERE WAS A PROBLEM.. SHE LIVES BY HERSELF AND OFTEN FALLS.
ANYWAY, SHE ALSO TOLD ME THAT A REPRESENTATIVE FROM THE COMPANY WAS INSIDE HER HOME UNTIL 9:30 AT NIGHT INSTALLING THE SYSTEM. A REPRESENTATIVE FROM APX INSTALLED THE SECURITY SYSTEM ON THE WALL... AND ALSO GAVE HER SOMETHING SHE COULD WEAR AROUND HER NECK TO ALERT POLICE ETC.
I WAS VERY UPSET ABOUT A MAN INSIDE HER HOME WITHOUT ANYONE ELSE IN THE HOUSE LATE AT NIGHT. BUT WHAT COULD I DO AFTER THE FACT. SHE ALSO TOLD ME THAT THE COMPANY TOLD HER THEY WERE A PART OF CPI. THE COMPANY SHE ORIGINALLY HAD HER SECURITY ALARM WITH.WHEN I CALLED THE COMPANY THEY TOLD ME THAT SHE WAS UNDER A 5 YEAR CONTRACT WITH THEM ( SHE'S 95) AND THEY DID NOT TELL HER THEY WERE A PART OF CPI.GRANT IT, SHE IS 95 AND MAY HAVE MISUNDERSTOOD.
ANYWAY..LAST WEEKEND, ABOUT TWO WEEKS AFTER SPEAKING WITH A CUSTOMER SERVICE REP AT APX.. I LEARNED THAT MY AUNT WAS ALSO UNDER A THREE YEAR CONTRACT WITH CPI.
A REP. FROM CPI CAME TO HER HOUSE... WHILE I WAS THERE TO EXPLAIN THAT SHE IS STILL UNDER CONTRACT WITH THEM... MY AUNT EXPLAIN TO THE MAN THAT SHE WAS TOLD APX WAS A PART OF CPI AND THAT THERE SERVICE WORKED BETTER FOR HER SINCE SHE IS BLIND. IN ORDER TO CANCEL HER CONTRACT WITH CPI SHE WOULD HAVE TO PAY $150.
I CALLED APX TO INFORM THEM OF THE PROBLEM.. AND SOMETHING ELSE CAME OUT OF ALL OF THIS... THE REP THAT WAS AT MY AUNT'S HOUSE INSTALLING THE ALARM SYSTEM TILL 9:30PM ALSO HELPED HER SIGN THE CONTRACT. GUIDING HER HAND TO SIGN HER NAME.. AGAIN SHE IS LEGALLY BLIND.
I WAS TOLD BY APX THAT I WOULD HAVE TO FILE A POLICE REPORT FOR FORGERY.. OR GET A DOCTOR'S NOT STATING THAT MY AUNT IS LEGALLY BLIND. WE OPTED FOR THE LATTER.
THIS COMPANY OUGHT TO BE ASHAMED OF TAKING ADVANTAGE OF THE ELDERLY AND THE BLIND.
ADRIANE
GREENSBORO, NC
Rosa
greensboro, North Carolina
U.S.A.
A COUPLD OF WEEKS AGO SHE INFORMED ME ABOUT HER NEW ALARM SERVICE.. AND HOW HAPPY SHE WAS BECAUSE SHE COULD ALERT AUTHORITIES AND MEDICAL PERSONNEL IF THERE WAS A PROBLEM.. SHE LIVES BY HERSELF AND OFTEN FALLS.
ANYWAY, SHE ALSO TOLD ME THAT A REPRESENTATIVE FROM THE COMPANY WAS INSIDE HER HOME UNTIL 9:30 AT NIGHT INSTALLING THE SYSTEM. A REPRESENTATIVE FROM APX INSTALLED THE SECURITY SYSTEM ON THE WALL... AND ALSO GAVE HER SOMETHING SHE COULD WEAR AROUND HER NECK TO ALERT POLICE ETC.
I WAS VERY UPSET ABOUT A MAN INSIDE HER HOME WITHOUT ANYONE ELSE IN THE HOUSE LATE AT NIGHT. BUT WHAT COULD I DO AFTER THE FACT. SHE ALSO TOLD ME THAT THE COMPANY TOLD HER THEY WERE A PART OF CPI. THE COMPANY SHE ORIGINALLY HAD HER SECURITY ALARM WITH.WHEN I CALLED THE COMPANY THEY TOLD ME THAT SHE WAS UNDER A 5 YEAR CONTRACT WITH THEM ( SHE'S 95) AND THEY DID NOT TELL HER THEY WERE A PART OF CPI.GRANT IT, SHE IS 95 AND MAY HAVE MISUNDERSTOOD.
ANYWAY..LAST WEEKEND, ABOUT TWO WEEKS AFTER SPEAKING WITH A CUSTOMER SERVICE REP AT APX.. I LEARNED THAT MY AUNT WAS ALSO UNDER A THREE YEAR CONTRACT WITH CPI.
A REP. FROM CPI CAME TO HER HOUSE... WHILE I WAS THERE TO EXPLAIN THAT SHE IS STILL UNDER CONTRACT WITH THEM... MY AUNT EXPLAIN TO THE MAN THAT SHE WAS TOLD APX WAS A PART OF CPI AND THAT THERE SERVICE WORKED BETTER FOR HER SINCE SHE IS BLIND. IN ORDER TO CANCEL HER CONTRACT WITH CPI SHE WOULD HAVE TO PAY $150.
I CALLED APX TO INFORM THEM OF THE PROBLEM.. AND SOMETHING ELSE CAME OUT OF ALL OF THIS... THE REP THAT WAS AT MY AUNT'S HOUSE INSTALLING THE ALARM SYSTEM TILL 9:30PM ALSO HELPED HER SIGN THE CONTRACT. GUIDING HER HAND TO SIGN HER NAME.. AGAIN SHE IS LEGALLY BLIND.
I WAS TOLD BY APX THAT I WOULD HAVE TO FILE A POLICE REPORT FOR FORGERY.. OR GET A DOCTOR'S NOT STATING THAT MY AUNT IS LEGALLY BLIND. WE OPTED FOR THE LATTER.
THIS COMPANY OUGHT TO BE ASHAMED OF TAKING ADVANTAGE OF THE ELDERLY AND THE BLIND.
ADRIANE
GREENSBORO, NC
Rosa
greensboro, North Carolina
U.S.A.
