- Report: #998154
Complaint Review: archivefee.com - San Antonio Texas
Reported By:
Atlantan -
Atlanta, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
archivefee.com
San Antonio, Texas, United States of America
Phone:
866-434-4253
Web:
archivefee.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
archivefee.com myinfobill.com. Under multiple names this organization searches public records for death, marriage, criminal, civil, et al records San Antonio, Texas
This is a scam. They offer to search records for $1.00 but invariabally charge unsuspecting consumers $19.95 and, in some cases, $200.00. They are very difficult to hunt down in terms of an address or phone number. I demaned a refund three times and, of course they promised me one, but it never materialized. I called my bank and they have never seen anything amounting to a refund. The bank tried to contact them but informed that that the phone number they listed was no longer valid.
After finding multitudes of others being scammed I did some research and found the name of the company appearing on my credit card "myinfobill.com" and a phone number 866-434-4253. I also found an IP address: 69.20.95.4 and a home address of San Antonio Texas.
After finding multitudes of others being scammed I did some research and found the name of the company appearing on my credit card "myinfobill.com" and a phone number 866-434-4253. I also found an IP address: 69.20.95.4 and a home address of San Antonio Texas.
3 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
USA
2nd Response to Atlanta
#2REBUTTAL Owner of company
Thu, January 31, 2013
I apologize again for your dissatisfaction with our company. Again please contact me and we can work this out. I want to ensure you get refunded and the charges stop.
Thank you,
Customer Service Manager
[email protected]
Atlantan
Atlanta,Georgia,
United States of America
myinfobill withholds refund
#3Author of original report
Thu, January 31, 2013
In spite of many promises for a refund since Januiary 9th and one including in a rebuttal herein I have not received a refund. I have sent these people a copy of credit card statement which clearly shows the charges and NO REFUND.
This organization is very large and I have found a Denver address. I am writing the Georgia Attorney General and I wonder if there are other consumers with personal experience who are interested in taking legal action against this organization. There are ample complaints on this site and others to justify action. The story is always the same: no authorization for recurring charges of at least $19.95. This is looking like fraudulent activity to me.
JoshCustomerService
Denver,Colorado,
USA
ArchiveFee.com Response
#4REBUTTAL Owner of company
Mon, January 28, 2013
Dear Atlantan,
Please email [email protected] for an immediate response regarding a refund request. I apologize for any inconvenience and I would like to fix this situation for you.
Thank you,
Josh F.
Customer Service Manager
