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  • Report:  #480270

Complaint Review: Area Bulgaria - Veliko Tarnovo Select State/Province

Reported By:
Adrian - Veliko Tarnovo, Other, Bulgaria
Submitted:
Updated:

Area Bulgaria
3 Ivan Vazov Street Veliko Tarnovo, 5000 Select State/Province, United States of America
Phone:
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
My wife and I were planning to move into our home in December 2008, but due to many issues, the builder delayed us, but promised we could move in March 2009.

Our home was promised to be 'turnkey', one that we could simply pick up the keys and 'relax in our new luxurious home'

After arriving in March and finding a building site and not a home, we were continually delayed until we moved in August 2009. What we got was a terrible mess. All of the work was performed by unskilled laborours. This includes the elelctrical wiring, plumbing, painting, floorboarding, pool, etc. We have had professional surveyors look at the house, and there are many problems. The electrics are unsafe, the pool has to be drained due to electrical issues, there are fire hazards, the roof tiling is not finished - it has big holes through to the ceiling, the floorboards all need to be sanded back, re stained and varnished. All the exterior and interior plastering and painting needs to be redone. There are windows missing from the house according to the architectural plans.

It is going to cost a lot of money to fix what this company did to our home. They destroyed my wife and my dreams, and we must spend the next year fixing up the problems.

Do not be fooled by this company. Do your homework, and by all means, feel free to look at our nightmare. If you investigate this company before you renovate or build, you will discover alot of unhappy customers, not just us.

Visit the pictures of our house here:

http://picasaweb.google.com/adrian.mollenhorst/AreaBulgariaConstruction?feat=directlink#

 


1 Updates & Rebuttals

areabulgaria

Bulgaria
Some explanation

#2REBUTTAL Owner of company

Tue, October 20, 2009

provided a 3 bedroom house at customers disposal and paid all the consummative used by them (including rent, Internet, cable TV and mobile phones). That house was destroyed by the customers dogs and in need of renovation later.

 The customers moved in the property before the project to be completely finished, consequently disturbing the work. Even on the pictures, supplied by the customer, is obvious that the builders have been on the project still working with their scaffold and tools. There are other pictures and videos too, taken by Area Bulgaria all the way during the building work, which is the normal practice of the company.

 

The house was not supposed to be occupied that time. Furious about that the customers offended the architect publicly with more than arrogant words.

 

Area Bulgaria wanted to finish the project and to supply ready to move in house, but the customer refused any access to the property.

 

What is the real intention of the customers to spread incorrect information about Area Bulgaria I, as a manager of the company, can only guess. During the building process the customers were showing  real astonishment and satisfaction from the project. Why the customers made everything possible to stopped the finishing work of their really beautiful house, could be explained probably only with the financial obligation .

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due to many issues means after a lot of additional work on the project and endless changes on the architectural plan requested by the customer;

 The time from March 2009 till August 2009 Area Bulgaria provided a 3 bedroom house at customers disposal and paid all the consummative used by them (including rent, Internet, cable TV and mobile phones). That house was destroyed by the customers dogs and in need of renovation later.

 The customers moved in the property before the project to be completely finished, consequently disturbing the work. Even on the pictures, supplied by the customer, is obvious that the builders have been on the project still working with their scaffold and tools. There are other pictures and videos too, taken by Area Bulgaria all the way during the building work, which is the normal practice of the company.

 

The house was not supposed to be occupied that time. Furious about that the customers offended the architect publicly with more than arrogant words.

 

Area Bulgaria wanted to finish the project and to supply ready to move in house, but the customer refused any access to the property.

 

What is the real intention of the customers to spread incorrect information about Area Bulgaria I, as a manager of the company, can only guess. During the building process the customers were showing  real astonishment and satisfaction from the project. Why the customers made everything possible to stopped the finishing work of their really beautiful house, could be explained probably only with the financial obligation .

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