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  • Report:  #221823

Complaint Review: Arlington Heights Ford - Arlington Heights Illinois

Reported By:
- Chicago, Illinois,
Submitted:
Updated:

Arlington Heights Ford
801 W Dundee Rd. Arlington Heights, 60004 Illinois, U.S.A.
Phone:
847-481-0535
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
THIS CAR DEALERSHIP IS THE WORST. DO NOT BUY FROM THEM.

This car dealership is the stereotypical used car dealership. I wanted to buy a used BMW 323 from them and the sales Manager 'Joe' told me that he'd give me a $500 discount on it.

I agreed and paid the $500 deposit on the car. But then some new guy calls me up and tells me that he wants assurance from me that I will buy the car. He also suggested that will NOT give me $500 discount. WHAT A CROOK?

I was pressured into committing to buy this car before I even saw it. They had a listing on Autotrader.

DO NOT BUY FROM Arlington Heights Ford unless you like being pressured into buying a car and like to deal with shifty used car salesmen. TAKE YOUR MONEY AND RUN!!!

I have bought a lot of cars in my time and this dealership is the worst.

Josh

Chicago, Illinois
U.S.A.


2 Updates & Rebuttals

Juan

CARPENTERSVILLE,
Illinois,
U.S.A.
I bought a car there June 2007

#2Consumer Comment

Sat, July 12, 2008

I have bought plenty of cars in my life. I'm use to drama with car dealers. The back and forth etc... My experience with Arlington Heights Ford has been the best I have ever had. In June of 2007 I traded in a 2004 Isuzu Rodeo for a 2007 Ford Focus. They gave me top dollar for my trade not one dealer even came close to what they gave me. I also bought my focus $600 below invoice and that was before the $3000 rebate. They actually went out of their way to earn my business In fact I dealt with Tony and John Guido the owners of the dealer. My sales man was Rich. I must add this I use to sell cars for a competitor Ford dealer back in 2002 and I choose not to buy from them not because of their lack of service but I actually felt more at home with Arlington Heights Ford and they beat my previous employer offer! If you ever have any problems with anyone there go straight to the new car sales desk and talk to the managers. Arlington Heights Ford has received the Ford Presidents Award 19 years in a row it is the highest consumer rating given to any Ford dealer! I highly doubt they would risk losing that award over money. You walk into their showroom and your overwhelmed with trophies, honors, awards and not to mention there countless letters written by their loyal customers. Juan


Mitch

Chicago,
Illinois,
U.S.A.
bait and switch

#3Consumer Suggestion

Tue, November 28, 2006

typical bait and switch. i have heard a lot of bad things about this dealership. they have a lot of shifty bait and switch schemes. buy your car from elsewhere.

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