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  • Report:  #470162

Complaint Review: Arlington Nissan - Rohrman Group - Arlington Heights Illinois

Reported By:
- Naperville, Illinois,
Submitted:
Updated:

Arlington Nissan - Rohrman Group
1100 W. Dundee Road Arlington Heights, 60004 Illinois, U.S.A.
Phone:
800-862.5048
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Bought a vehicle on 7/8/09 and the sales lady (Angie Gluc), very nice service BTW helped me find what I thought was a reasonable car, a Nissan Altima 2002 with only 88k miles at the time. I test drove it (drove perfectly) and got back to finalize the deal. We did; at a price I thought was reasonable. At the time of purchase, the sales girl, finance dept. and the sales manager had reassured me that the car came with a 90 day warranty so if there were any latent defects that they would be covered.

After I left the dealership, drove away and got home happy thinking I got a great deal. Drove it another 70 miles and noticed the 'service engine soon' light came up. Took time off work that day and went there only to find out that

a) the catalytic converter is bad

b) the 90 day warranty doesnot cover anything (only temporarily turns off the check engine light)

So I got a quote on how much it'll cost me to fix it... appx. $800 on a car I just bought less than 5 days ago. Without a fight, I walk out and drove home with the 'service engine soon' light staring at me the whole way..reminding me that it's because of places like Arlington Nissan, a person becomes so skeptical when it comes to trusting any business' out there.

I will continue to drive the car with a bad catalytic converter and hope that someday, they mandate a law against this because due to one business' bad practices the enviroment should not have to suffer.

Taha

Naperville, Illinois

U.S.A.



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