I HAVE BBEN WITH THIS STORE FOR SEVEN YEARS AND DID NOT KNOW I REALLY DID NOT OWN SOMETHING EVEN THOUGH I HAD A PAID OFF RECEPIT AND PROOF OF OWNERSHIP I FOUND THIS OUT WHEN MY COMPUTER GOT DAMAGED SO WHEN I CALLED DELL THEY INFORMED ME AARONS SALES AND LEASE HAD NOT SIGHED OWNERSHIP OVER TO ME AND THIS HAD BEEN PAID OFF OVER A YEAR AGO SO ONCE I CONTACTED THEM THEY DID IT BUT TOOK ME THREW THE RINGER TO INFORM DELL I WAS THE OWNER AND IT HAD BEEN PAID OFF SO BEWARE YOU DO NOT OWN SOMETHING YOU RENT UNTIL THEY RELEASE OWNERSHIP TO YOU FROM THE COMPANY ITSELF NOT AARONS
Aaron's
Atlanta,#2UPDATE Employee
Tue, November 19, 2013
Dear Shonique,
Thank you for your report. I am very sorry to hear this situation occured at the Springfield store, and the inconvenience this has caused. Aaron's takes these matters very seriously and I appreciate you for bringing this to my attention. I'd be happy to further assist you and look into this matter.
At your earliest convenience, please send me an email at [email protected] or call 678-402-3403 with the best contact phone number / email to reach you and any additional details you'd like to share.
I look forward to hearing from you.
Thanks,
Jessica