- Report: #1098965
Complaint Review: arrons sales and lease - springfield Massachusetts
Reported By:
shonique nichols -
springfield, Massachusetts,
Submitted:
Updated:
-
Author Not Confirmed
Why?
arrons sales and lease
boston road springfield, 01104 Massachusetts, USA
Phone:
4137826066
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
arrons sales and lease you dont really own and protection plan is not reliable springfield Massachusetts
I HAVE BBEN WITH THIS STORE FOR SEVEN YEARS AND DID NOT KNOW I REALLY DID NOT OWN SOMETHING EVEN THOUGH I HAD A PAID OFF RECEPIT AND PROOF OF OWNERSHIP I FOUND THIS OUT WHEN MY COMPUTER GOT DAMAGED SO WHEN I CALLED DELL THEY INFORMED ME AARONS SALES AND LEASE HAD NOT SIGHED OWNERSHIP OVER TO ME AND THIS HAD BEEN PAID OFF OVER A YEAR AGO SO ONCE I CONTACTED THEM THEY DID IT BUT TOOK ME THREW THE RINGER TO INFORM DELL I WAS THE OWNER AND IT HAD BEEN PAID OFF SO BEWARE YOU DO NOT OWN SOMETHING YOU RENT UNTIL THEY RELEASE OWNERSHIP TO YOU FROM THE COMPANY ITSELF NOT AARONS
1 Updates & Rebuttals
Aaron's
Atlanta,Georgia,
Aaron's Cares - Response
#2UPDATE Employee
Tue, November 19, 2013
Dear Shonique,
Thank you for your report. I am very sorry to hear this situation occured at the Springfield store, and the inconvenience this has caused. Aaron's takes these matters very seriously and I appreciate you for bringing this to my attention. I'd be happy to further assist you and look into this matter.
At your earliest convenience, please send me an email at [email protected] or call 678-402-3403 with the best contact phone number / email to reach you and any additional details you'd like to share.
I look forward to hearing from you.
Thanks,
Jessica
