Arrow
Ontario,#2REBUTTAL Individual responds
Wed, June 13, 2012
I am a victim now from Arrow truck sales!!!!!!!!!!!!
My story is very similar and when we purchased this truck from Arrow we pointed out that engine had problems. They promised to fix it , took down payment and this problem still is not fixed. I was told today that I have to leave with this and shut up. My truck is in garage for more than 2 weeks now and nothing was fixed!
They are threatening me and the way they speak it's unacceptable. Engine has a lot of problems and they are trying to get away with this.
Could you please contact me as I need anybodies advise on where I should go to complaint and take a next step. Please email directly to [email protected]
Any advise or help would be appreciated I am so upset and tired that I am speechless.
richard skull
United States of America#3General Comment
Thu, October 13, 2011
I just started my complaint process. The BBB is useless, so I went to the Federal Trade Commission and filed a complaint, they said they need more complaints like mine to do anything.
I purchased a truck from the Phoenix Az. branch. The truck was nothing but problems. $18,000 in repairs and then the oil pump failed and blew the engine $10 - $20 grand for a top end rebuild.
Please,please file it with them, iif they get enough reports they will investigate and maybe do something.
coast
USA#4Consumer Comment
Fri, September 23, 2011
"the salesman called me and told me that he had shown me the wrong truck"
That's a red flag.
"The paperwork for the repairs was never located"
That's another red flag. But no big deal.