- Report: #211250
Complaint Review: ASC - America's Servicing Company - Wells Fargo - Springfield Ohio
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ASC - America's Servicing Company - Wells Fargo
P.O. Box 5106 Springfield, 45501 Ohio, U.S.A.
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ASC - America's Servicing Company - Wells Fargo ripoff Tempory Insurance Springfield Ohio
My Home loan was sold to ASC. My loan has been sold 4 time's in one year. The other loan companys were great at sending new loan coupons and paymeant envlopes.
ASC notified me one day before the payment was due. I sent the payment to the old loan company 10 days earlier. They said they bought the loan and to send them the amount due. I told them to contact the loan company they bought the loan from, to get payment. They said it was my responsibility. I would be charged a late charge for my payment and they would repo my house if I didn't send the payment. I told them I would be calling the Attorney Gen. of California when I hung up. The womans attitude changed. She said, she would call the previous lender and they would work it out.I asked her when ASC was going to send me a payment book ? She said, she would mail it out today. If I didn't get in by the next payment date to mail the check to >>>>>>>> and put the new account number on it. I got the payment book 2 months later.
Now I get a letter saying, ASC records show that I don't have Home owners Insurance on my House. Inclosed is a bill for $2,675.00 for annual Premiun. I only Pay $765.00 a year with allstate. This is the best Policy Allstate has. Full replacement and updated codes replacement.
I have tried to talk to ASC twice and they say it's my responsibilty to notify them of my Insurance company.
I said, You bought my loan. Ask the company who you bought my loan from, don't bother me. I've had the same insurance for this house for 9 years. I told the woman on the phone, this loan has been sold 4 times this year. Why were the other companys able to share the information ? I asked her if I could Fax the Declarations Page of my Insurance to her. She gave me a Fax number to fax it to. I wonder why she didn't give me that Info in the first place ? I asked her to send me a letter to make sure that everything was OK and the she received the Fax.
She Said, she couldn't send me a letter. If I didn't hear from ASC then everything must be OK.
What kind of company is this ???????????
Has anyone else Had Problems with this company ???
Richard
Auburn, California
U.S.A.
ASC notified me one day before the payment was due. I sent the payment to the old loan company 10 days earlier. They said they bought the loan and to send them the amount due. I told them to contact the loan company they bought the loan from, to get payment. They said it was my responsibility. I would be charged a late charge for my payment and they would repo my house if I didn't send the payment. I told them I would be calling the Attorney Gen. of California when I hung up. The womans attitude changed. She said, she would call the previous lender and they would work it out.I asked her when ASC was going to send me a payment book ? She said, she would mail it out today. If I didn't get in by the next payment date to mail the check to >>>>>>>> and put the new account number on it. I got the payment book 2 months later.
Now I get a letter saying, ASC records show that I don't have Home owners Insurance on my House. Inclosed is a bill for $2,675.00 for annual Premiun. I only Pay $765.00 a year with allstate. This is the best Policy Allstate has. Full replacement and updated codes replacement.
I have tried to talk to ASC twice and they say it's my responsibilty to notify them of my Insurance company.
I said, You bought my loan. Ask the company who you bought my loan from, don't bother me. I've had the same insurance for this house for 9 years. I told the woman on the phone, this loan has been sold 4 times this year. Why were the other companys able to share the information ? I asked her if I could Fax the Declarations Page of my Insurance to her. She gave me a Fax number to fax it to. I wonder why she didn't give me that Info in the first place ? I asked her to send me a letter to make sure that everything was OK and the she received the Fax.
She Said, she couldn't send me a letter. If I didn't hear from ASC then everything must be OK.
What kind of company is this ???????????
Has anyone else Had Problems with this company ???
Richard
Auburn, California
U.S.A.
