- Report: #1342991
Complaint Review: Asentra Health - Nationwide
Reported By:
Kate M -
Charlottesville, Virginia, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Asentra Health
Nationwide, USA
Phone:
888-964-5664
Web:
asentrahealth.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Asentra Health Sold me a discount program and said I was getting insurance. Nationwide
I found this company online when looking for new health insurance. I called and spoke to Vincent who told me he would be happy to set up my new insurance. He even said they were very busy that day because open enrollment was coming up soon.
Two months later when I called the doctor to use my "insurance" they said this was a discount program and not insurance at all.
When I called the company they refused to refund my money except for the last months payment. So even though I never used this service for anything and I was with out insurance for two months and they lied to me they would not refund nor admit their folly.
So the total rip off was for $250. I luckily paid with my Discover card and am disputing the charges but won't know for another 30 days.
