I went to Ashley Furniture on Ray Road in Phoenix, AZ. I bought a dresser, nightstand and mattress and box spring from them. The mattress and box spring spew TOXIC off-gassing which fills my house and everyone can notice. It irritates my bronchial tubes and causes nasal allergies.
Within TEN DAYS of buying the mattress, completely unused the off-gassing was still so bad I called to return the mattress. They sent out some lame a*s fellow who visited, smelled the toxic off-gassing, said it was "normal" and suggested I put even MORE toxic dryer sheets in the mattress to hide the nasty toxic off-gassing with nice smelling dryer sheet toxic off-gassing. He then turned his report into Ashley's who said since I did not call within three days, and the problem was not within warranty, I am stuck with the bed. They won't return it. Obviously, the whole lame a*s furniture guy was a kangaroo court as they simply stated that "due to health reasons" they could not accept the return of the mattress, even though apparently "health reasons" allow them to return it the first three days, (just not after ten). Yeah, right.
My opinion--Ashley Furniture SUCKS. Never shop there. It's all about money and customer service stinks, like their beds. They don't return anything after three days. They sell TOXIC mattresses which will stink up your home with off-gassed chemicals.
To me, they are the worst furniture store in the world. AVOID THEM! DO NOT SHOP AT THEM!