- Report: #901202
Complaint Review: Ashley's Towing Inc. - Las Vegas Nevada
Reported By:
RippedoffinVegas -
Nashua, New Hampshire, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Ashley's Towing Inc.
201 N. Mojave Las Vegas, 89101 Nevada, United States of America
Phone:
702-325-3508
Web:
http://ashleystowing.com
Categories:
Business Rating:
(0)
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Ashley's Towing Inc. SHARKS TROLLING THE STREETS Las Vegas, Nevada
I've been in Las Vegas now for 10 days. My Wife & I came out here to visit my daughter, son-inlaw and first grandchild who was born just 3 weeks ago. We've had a fabulous time out here until tonight. They live on the outskirts of Las Vegas in the Cliff Shadows complex and we've been parking in front of their garage for this entire trip. They are on a dead end drive so there was no complaints about where we parked and the car was not blocking anything or in anyone's way.
I was alerted by my daughter at 12:30am that there was a tow truck outside with my rental car attached to it up un the air and ready to drive away. She had just been alerted of the same by her next door neighbor.
I rushed outside and spoke with the driver (his name is not legible on the tow receipt but his driver number is 13). He was clearly programmed to say very little and could only repeat that it's marked "fire lane" and I was in violation. The "fire lane" signs he refered to and pointed out to me were not obvious (as I said, I've been here for 10 days. This is the first time I noticed them). They were at the far ends of the building flush against it.
I went round and round with this driver in a respectful manner. I didn't yell, swear or scream. He just didn't care. He admitted to me that he works on commission and had just been down the street at another complex and thought to himself "I'll take a look over at Cliff Shadows".
His job is to "troll" the neighborhood to find unsuspecting vehicles and grab them as quickly as possible without warning to maximize any and all fees they can charge. I was fortunate (in a manner of speaking of course) to catch him just before he drove away. Keep in mind this is a dead end road with no cars driving down. He had to search us out.
The extortion fee to drop my car of his lift? $110.00! Not a penny less. The driver admitted that if he took any less, it would be coming out of his pocket (in lost commission). If I didn't pay him his extortion fee, he would continue on his way with my car and I would ultimately pay over $300.00 (this is what he told me)
Not having $110.00 cash on me, I was forced to borrow the money from my daughter and her husband to get my car back. He got his money, dropped the car quickly and fled the scene and quickly as he showed up. The neighbor who originally allerted my daughter says he almost hit her coming in to get my car. The preditor saw the kill and had to strike quickly.
$110.00 is a rippoff for dropping a car that should not have been picked up to begin with. These guys are absolute sharks!
I was alerted by my daughter at 12:30am that there was a tow truck outside with my rental car attached to it up un the air and ready to drive away. She had just been alerted of the same by her next door neighbor.
I rushed outside and spoke with the driver (his name is not legible on the tow receipt but his driver number is 13). He was clearly programmed to say very little and could only repeat that it's marked "fire lane" and I was in violation. The "fire lane" signs he refered to and pointed out to me were not obvious (as I said, I've been here for 10 days. This is the first time I noticed them). They were at the far ends of the building flush against it.
I went round and round with this driver in a respectful manner. I didn't yell, swear or scream. He just didn't care. He admitted to me that he works on commission and had just been down the street at another complex and thought to himself "I'll take a look over at Cliff Shadows".
His job is to "troll" the neighborhood to find unsuspecting vehicles and grab them as quickly as possible without warning to maximize any and all fees they can charge. I was fortunate (in a manner of speaking of course) to catch him just before he drove away. Keep in mind this is a dead end road with no cars driving down. He had to search us out.
The extortion fee to drop my car of his lift? $110.00! Not a penny less. The driver admitted that if he took any less, it would be coming out of his pocket (in lost commission). If I didn't pay him his extortion fee, he would continue on his way with my car and I would ultimately pay over $300.00 (this is what he told me)
Not having $110.00 cash on me, I was forced to borrow the money from my daughter and her husband to get my car back. He got his money, dropped the car quickly and fled the scene and quickly as he showed up. The neighbor who originally allerted my daughter says he almost hit her coming in to get my car. The preditor saw the kill and had to strike quickly.
$110.00 is a rippoff for dropping a car that should not have been picked up to begin with. These guys are absolute sharks!
3 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Somehow
#2Consumer Comment
Sat, June 23, 2012
You somehow have the impression that I work for this company. That is actually SOP on this site when someone doesn't agree with what is said. So I can assure you that I do not work for this or any of the other couple dozen companies I have been accused of working for on this site.
Now with that said even if your daughter didn't receive the parking regulations, are you really going to say that in the entire time they have lived there that they never saw those signs. How about this nosy next door neighbor who seem to see this entire thing go down at 12:30AM, are you saying that they had no idea of the parking regulations either and wanted to give you a "heads up"
If you think that he violated the law somehow then go file a complaint with the agency that governs the Tow Trucks or better yet file a Small Claims suit against the company. If the "tow" itself or the $110.00 was in fact illegal it should be a pretty slam dunk case to not only get that money back but possibly some punitive damages as well. But if you are just upset that you were "caught" and had to pay then there is no ripoff and just take it as a $110 lesson learned.
RippedoffinVegas
Nashua,New Hampshire,
United States of America
The Ripoff is Your Extortion Fees
#3Author of original report
Fri, June 22, 2012
My daughter and son-inlaw are renting here and they never received any of the parking regulations you mentioned. Regardless, the inconspicuous signs pointed out by your shark driver are there.
My complaint with your company is your drivers eagerness to grab my car as quickly as possible (per the next door neighbor eyewitness) in the dark of night and practically laugh at the fact he had my car lifted up before my eyes, refusing to drop it unless I pay him $110.00.
With the exception of a reposession, I find it incredible that a tow truck driver receives a commission for cars he brings back to your lot. The driver stated he would take no less than $110.00 or it would come out of HIS pocket. You obviously have a base your company keeps and then reward the driver with his cut. The fact that he gets paid a commission for grabbing a car like it's a repo, as he did mine, gives him an incentive to grab as many cars as he can.
Even putting that aside, $110.00 is an exorbitant fee that I would describe as extortion. Your driver behaved in an arrogant "too bad.. what are you going to do?" attitude and clearly was counting the dollars about to be had. This "repo-esque" method of ripping off unsuspecting visitors is borderline criminal in my book.
True, I have been here for 10 days parked where I should not have been (now I know). But your driver admitted to "checking out the area" for cars to tow (trolling?).
Robert
Irvine,California,
U.S.A.
Fire Lane
#4Consumer Comment
Fri, June 22, 2012
Sorry...but the only one to blame is your daughter and son-in-law. When they moved into the complex if they were renting the landlord should have given them a list of parking regulations, if they own it is most likely under the rules of an HOA and again would have been given a list of regulations. I would bet that if your daughter read through it they would find that where you parked is not allowed and subject to tow.
By the way if they were "trolling" for violations looking to grab cars as quickly as possible why did it take them 10 days to actually catch you? Wouldn't you have been towed the first night, the second night or even the 3rd if they were really as active as you said?
