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  • Report:  #365533

Complaint Review: Aspen Dental Rome NY Office - Rome New York

Reported By:
- Rome, New York,
Submitted:
Updated:

Aspen Dental Rome NY Office
Erie Blvd, Rome, NY Rome, New York, U.S.A.
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After spending the whole of last summer and fall trying to have partials made I finally got my very expensive final teeth which are breaking down now 10 months later. If that wasn't bad enough the fit was not correct and rubbed against one of my own teeth and caused it to break in half exposing the filling underneath. I called on Tuesday morning to make an appointment to fix my broken tooth that was causing me pain. I was told the earliest appointment was Thursday at 3:30. What could I do but wait. On Thursday I arrived and was told it was going to cost me $113 for x rays and an oral examination, all this before a dentist saw me. They were not going to fix the tooth that day. I explained that the tooth was the only one on that side and one x ray should not cost $113. I asked them why my appointment wasn't for fixing the tooth and I was told that the people at the desk were not dentists and this was the way they made appointments. I was not told that they would not fix my tooth that day. Which to me means they only care about having you come back and charging more money. Needless to say I was very angry and told them I was leaving and never coming back there again. I am usually a very calm person but this dental office has put me through a lot of pain and mental anguish over my teeth and I don't want this to happen to anyone else. Please find another dentist to go to, you will be sorry if you go here.

I am going to find a "REAL" dental practice from now on which is something I should have done last year. Oh by the way I saw a different dentist 4 times while having my partials made last summer. No one knows what the other one was doing and they kept making mistakes. Once they gave me a few shots of novocaine for a filling and after waiting for a long time they informed me I didn't need to have the tooth filled. So I spent half the afternoon in the chair for nothing....the place is just bad, bad, bad.

Anonymous

Rome, New York

U.S.A.


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