- Report: #244351
Complaint Review: Aspen Master Card - First Bank & Trust - CompuCredit Corporation - Newark, Brookings Internet
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Author Confirmed
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Aspen Master Card - First Bank & Trust - CompuCredit Corporation
P O Box 136 Newark, Brookings, Internet, U.S.A.
Phone:
866-816 6993
Web:
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Aspen Master Card - First Bank & Trust - CompuCredit Corporation Not as they stated, took all my bank info, and then asked for MORE money! Major RipOff Newark New Jersey, Brookings South Dakota
They sent me an email,and said I was pre-approved, unsecured master card. I applied on Friday, quickly received card on Monday! I was prompted to activate, a $25.00 charge would apply.
After calling, automated system asked repeatedly for my bank information. It never activated. I called the customer service number on the back of the card, it is nearly impossible to see, and got a foreign lady that asked even more info, and asked if I wanted to make the payment. I said " I don't think so, this whole process seems skiddish". She said it was ok, if I went ahead and paid now, there would be a $14.00 phone payment charge! When I asked in addition to the $25.00?? She said, "um, we charge for it, yes."
I stated: "On the form that came with the card, it states a phone number must be called to activate, then asks for the $25.00 activation fee, and it does not say anything about a fee on top of that for calling! SHe said" I put you on hold, let me see what I can do. I hung up!
On the back side of the form, it goes on to say a $150.00 annual fee will be charged, and then a $29.00 opening fee, and so by the time you pay this and the "activation fee(s)" you are actually granted $232.00. The rest is DUE immediately. What a joke!
Deana
Monroe, North Carolina
U.S.A.
After calling, automated system asked repeatedly for my bank information. It never activated. I called the customer service number on the back of the card, it is nearly impossible to see, and got a foreign lady that asked even more info, and asked if I wanted to make the payment. I said " I don't think so, this whole process seems skiddish". She said it was ok, if I went ahead and paid now, there would be a $14.00 phone payment charge! When I asked in addition to the $25.00?? She said, "um, we charge for it, yes."
I stated: "On the form that came with the card, it states a phone number must be called to activate, then asks for the $25.00 activation fee, and it does not say anything about a fee on top of that for calling! SHe said" I put you on hold, let me see what I can do. I hung up!
On the back side of the form, it goes on to say a $150.00 annual fee will be charged, and then a $29.00 opening fee, and so by the time you pay this and the "activation fee(s)" you are actually granted $232.00. The rest is DUE immediately. What a joke!
Deana
Monroe, North Carolina
U.S.A.
