- Report: #336184
Complaint Review: Aspire Visa - Columbus Georgia
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Author Confirmed
Why?
Aspire Visa
PO Box 84078 Columbus, 31902 Georgia, U.S.A.
Phone:
770-206-5555
Web:
N/A
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Business Rating:
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Aspire Visa Predatory Lending Practices Columbus Georgia
In the psst, I have had credit problems. Initially, I was offered a credit limit of $300 with a one time processing fee of $150. I have maintained the account and over the years, they have increased my credit limit to over a $1000. In reviewing my wife's monthly statement with Aspire, I noticed that she was billed $150 annual fee. I questioned this to her and she was not aware of the increase. I immediately contacted Aspire customer service department. I was told by Robin (222865) that the $150 fee was customary even though this was not noted in the terms and conditions. I questioned her about the validity of such charges when the cardholder has not been advised. Robin's explanations were inconsistent as she attempted to justify the annual fee of $150. I asked her, again, if the annual fee would be increased over a period of time. She could not answer that question. In addition, she continued to explain that the annual fee reflects the payment history of the customer. I find this appauling and an injustice to customers who are trying to rebuild their credit. Further, she explained that she would send a copy of the terms and conditions. I feel this practice is unfair and illegal. No one should be charged a fee without notification. To me, this a violation of the "Truth and Lending Act".
Ray
Tallahassee, Florida
U.S.A.
Ray
Tallahassee, Florida
U.S.A.
