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  • Report:  #398391

Complaint Review: AssociationBenefitsCA.com - Association For Lifestyle Reform - Ontario California

Reported By:
- Norton, Ohio,
Submitted:
Updated:

AssociationBenefitsCA.com - Association For Lifestyle Reform
ALR P.O. Box 1606 Ontario, 91762 California, U.S.A.
Phone:
900-917-7085
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
BEWARE!!! I was lucky enough to get wise before this actually hit my credit card!!

They approach you via a fax to your company or other number I imagine with an offer of affordable healthcare benefits. There is a very close "deadline" for you to enroll so not a lot of time to research them. I called and it all seemed legit so I went ahead and "enrolled". (I thought)

They told me I would be receiving an information packet, which I did, (a bit late, but Christmas is this month so mail is a little slower) my comfort level was still ok. They said it would take a month to process and begin benefits which still did not send up my "scam antenna".

I got wise when I tried to access my benefits online and the site would not let me register. I tried calling their customer service line and it said they were closed because of a holiday, (there is no holiday this week)

I tried the other website, and another two phone numbers, the one included here, and I finally got a real person that said he was only a broker... I asked for his name and he said Jacob, I asked for his last name and he hesitated and said Whitmore, (or not?) felt that he was lying, and then he abruptly hung up the phone on me.

I immediately called my credit card company to see if there was anything I cold do about it, and lucky for me it had not come through yet. Thank goodness.

As I said, BEWARE and call your bank or credit card the minute you read this and Cancel / Alert them to the situation.

Ree

Norton, Ohio

U.S.A.


1 Updates & Rebuttals

Customer Assurance

Chino Hills,
California,
U.S.A.
Sorry You Had a Poor Customer Service Experience

#2UPDATE Employee

Tue, January 13, 2009

We apologize for any inconvenience you may have experienced. We strive to provide superior customer service; unfortunately, it sounds like you had some difficulties. If you have any further concerns, please call the company's Special Investigations Unit at 1-877-378-9237 and provide your case number, MSPR 02. Your satisfaction is our top priority.

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