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  • Report:  #579470

Complaint Review: At Home Publishing - Henderson Nevada

Reported By:
Judith O. - Lantana, Florida, United States of America
Submitted:
Updated:

At Home Publishing
701 B. Green Valley Parkway#200 Henderson, 89074 Nevada, United States of America
Phone:
Web:
At Home Publishing
Tell us has your experience with this business or person been good? What's this?
At Home Publishing is listed in the prominent "Small Business Opportunity" magazine. You would think to advertise in this magazine they would check to ensure that these are legitimate company's. This scam company say's they will pay you $2.00 for every envelope you process. If you can insert a letter into an envelope and drop it in the mail you can easily earn $1'000 or more every week...and you can start making money in just five days. It has been three and a half weeks. Needless to say I have been ripped off. There is no phone number to call and no way to get in contact with this scam artist. I wrote them a check and they now are $40 richer and I am even more poorer than I was to begin with. I wish some one would catch these people. Track down the bank that the check was cashed at and pull out the video from the date it was cashed. These people need to be caught and pay for the hurt they have caused.


2 Updates & Rebuttals

athomepub

Henderson,
Nevada,
We are here to help

#2UPDATE Employee

Mon, December 23, 2013

Hi Judith,

Please do not categorize our company randomly into a scheme. All our advertisements clearly read, "This is not envelope stuffing". That we will pay for individuals to generate us leads and mail our sales letters. You should be contacting our company directly if you would like a refund, which we will honor immediately or have a question. Vs being anonymous on this site, so that we cannot address the issue you are having.

We are here to help you. Please let us know what we can do for you via email at [email protected] or you can give me a call at 760-621-0910.

Thank you,

Carissa

Customer Service Center

[email protected]

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074


athomepub

Henderson,
Nevada,
Dear Valued Customer

#3UPDATE Employee

Thu, August 01, 2013

Hello,

We pride ourselves in 100% satisfaction guarantee.  If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.

If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.

Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.

Best Wishes

Customer Service Center

[email protected]

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074

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