- Report: #1154699
Complaint Review: Atomik rc - Rathdrun Idaho
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Author Not Confirmed
Why?
Atomik rc
14028 north Ohio Street Rathdrun, 83858 Idaho, USA
Phone:
208-762-0620
Web:
Www.atomikrc.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Atomik rc Venom group Ripoff, thieves, cheats, Rathdrun Idaho
Bought two atomik barbwire boats from company. One boat worked however had a bad charger, the second boat worked for the first run then died however had a good charger. The boats cost 149.99 usd a piece. When i emailed customer service they sent out a new part for the boat and expected me to install myself luckily i knew how. When the boat still did not work they insisted i spend more of my hard to come by money to send the boat in to be repaired over the course of a week.
Initialy having the boats overnighted at a cost of 25 dollars extra so that me and my father would have something to do on fathers day. Now i will more than likely have to pay for return shipping as well after reading their website making this 149.99 boat cost me well over 200 usd a price i could have acheived a much nicer boat from a company that can stand firmly behind their product. This isnt a right course of action to put a Disabled US Marine through who is on a fixed disability income that at the end of the day with child and family to take care of accumulates to pittance. poor customer service from a company that supposedly prides itself on superior customer service
3 Updates & Rebuttals
Byork9
New berlin,New York,
Nope
#2Author of original report
Thu, June 26, 2014
Ok they returned the original boat. No charger no battery they accomplished 30% of the sending job and the boat has the same problems. Worst deal I've ever made. Flat out. Buy a boat get to use it a month plus later.
Byork9
New berlin,New York,
In addition
#3Author of original report
Fri, June 20, 2014
Atomik has sent out a new lipo battery repaired my boat and sent a new lipo balancing charger. They have at this moment in time held up their word and evidently fixed the situation amicably. If it gets here and still does not work i will add a new note. If there is no note following this the boat was good along with Atomiks customer service
Byork9
New berlin,New York,
In addition
#4Author of original report
Thu, June 19, 2014
Atomik just called told me they were sending my boat back with a new battery. No word on the trash charger i was sent. Will keep updated.
