- Report: #1468483
Complaint Review: AT&T - Marteanus Jones Office of the President -
Reported By:
Matthew -
Sterling Heights, United States
Submitted:
Updated:
-
Author Confirmed
Why?
AT&T - Marteanus Jones Office of the President
United States
Phone:
228-819-6321
Web:
228-819-6321
Categories:
Business Rating:
(0)
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AT&T - Marteanus Jones, Office of the President Harassment, lies and fraudulent bills
Switched from Comcast to AT&T for TV and Internet. Was told by AT&T rep "if I get a tablet, my rates will never go up”. Accepted the tablet. Started receiving wireless bills. Don’t have wireless AT&T.
Called to ask what it was. AT&T rep said "not sure but I don’t need it”. Asked if there would be any cancellation charges. AT&T rep stated "no”. 2 months later a collection notice arrives in the mail, $159.99 past due, Never received anything about this amount before, but straight to collections.
Have tried multiple times to call and have a conversation with anyone at AT&T that would help. No one does. Filed report with Attorney General, Marteanus Jones called and harassed my wife.
Putting words in her mouth and twisting the story. Since Marteanus Jones was attacking my wife on the phone, I took over. Marteanus Jones kept talking over me, not allowing me to talk. Female harassment is a new low for AT&T.
