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  • Report:  #50200

Complaint Review: AT&T - Los Angeles California

Reported By:
- Lawton, Oklahoma,
Submitted:
Updated:

AT&T
PO Box 30000 Los Angeles, 90030-1001 California, U.S.A.
Phone:
800-222-0300
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In the month of February 2000 AT&T sent us a bill for $757.98, they said that we made 3 30 minute long calls to Chad Africa within a 2 hour period on the same afternoon, the telephone line that the calls were supposed to have been made on was a computer line with no phones on the line, just a computer, the day the calls were supposed to have been made was a day when the kids were gone and my wife and I just stayed home and did nothing, never once turned on the computer,

we called AT&T and they told us that voice went over the line (how can voice go over a line that only has a computer on that was never turned on), and we told them that there was no way that we made those calls, all AT&T would do was discount the bill to $405.70 and told us we would have to pay anyway, we have tried every way that we know of to get AT&T to realize that we did not make those calls, the calls just happen to be 30 minutes exactly each, AT&T can just say that you made calls that you did not make and there is no way you can prove that you did not make the calls, AT&T can charge you for what ever they want and there is not much you can do about it, they have turned it over to a collection agency that has ruined our credit but I refuse to pay because I won't pay a bill I don't owe, if I thought that we were responsible in any way, shape, or form for the bill I would pay it,

but I know that we did not make those calls, if anyone knows of any way to help us please let us know because I am sure that we are not the only people that AT&T is trying to screw or has already screwed.

Charles

Lawton, Oklahoma
U.S.A.


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