- Report: #1497806
Complaint Review: ATT - Millsboro DE
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Author Not Confirmed
Why?
ATT
26676 Centerview Millsboro, 19966 DE, United States
Phone:
3029341637
Web:
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ATT BJs BAIT AND SWITCH by ATT at Bjs wholesale warehouse Millsboro DE
ATT was running a special for BJs members - I had been looking to change my cell phone for a few weeks and so their offer to give a $250.00 gift card among other special was a good deal. I wrote everything down with prices and said I would return the next day with my husband.
I returned and the salesperson Zack was not there. The next day I called and again he was not there. I called for 2 more days - not there. On Friday I called the front desk of BJ's and they got a rep to come to the phone.
It was a different person. She didn't know what happened to Zack but she would be there the whole weekend. I read through my list and she agreed all the prices were right. Went right over and as she's writing up the order the prices were much higher.
I showed her my list and she said she misunderstood - that Zack gave me the wrong price. I had her call her manager - his reply was he was in a meeting and couldn't talk to me. I left - no one ever called back. I called Corporate office of BJs and they said they would investigate.
I did get an email but then nothing. It has been a month now so I am just going to let consumers know what's going on.
