- Report: #1030059
Complaint Review: ATT - Nationwide
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ATT
http://www.att.com Nationwide, U.S.A.
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ATT Ripped off by major corporation ripoff Edmond Oklahoma
I purchased a new ATT model 8525 and was told by the ATT sales staff that I would be receiving my rebate in 6-8 weeks. I checked online on Aug. 24, 2007 because I thought I should have received my check by now. Upon checking the ATT website though, I discovered that I was sent the rebate on July 21, 2007.
Now I am learning to be a patient person and so I had given ATT the benefit of the doubt and gave them what I thought was a reasonable amount of time. But when I discovered that I was due my rebate a month ago I tried to send them an email inquiry and found that unless I had all the blanks filled in I could not send them their preformatted form.
Isn't that just like a big corporation, limiting access, so that not everybody can ask them questions or lodge a complaint. The blanks which I left blank contained acronyms which I did not understand I just wanted to find out when I could get my rebate.
I feel like the big corporation has screwed the 'liitle' guy again and how in the world can I convince a voice on the telephone that I never received my rebate. What chance do I have to get my hard earned money and not incur additonal wait times and 'lip service' from the phone company?
Tk
Edmond, Oklahoma
U.S.A.
Now I am learning to be a patient person and so I had given ATT the benefit of the doubt and gave them what I thought was a reasonable amount of time. But when I discovered that I was due my rebate a month ago I tried to send them an email inquiry and found that unless I had all the blanks filled in I could not send them their preformatted form.
Isn't that just like a big corporation, limiting access, so that not everybody can ask them questions or lodge a complaint. The blanks which I left blank contained acronyms which I did not understand I just wanted to find out when I could get my rebate.
I feel like the big corporation has screwed the 'liitle' guy again and how in the world can I convince a voice on the telephone that I never received my rebate. What chance do I have to get my hard earned money and not incur additonal wait times and 'lip service' from the phone company?
Tk
Edmond, Oklahoma
U.S.A.
1 Updates & Rebuttals
Tk
Edmond,Oklahoma,
U.S.A.
...
#2Author of original report
Sat, August 25, 2007
FOUND REBATE ON PILE OF JUNK MAIL. PLEASE DISREGARD MY "RIPOFF" REPORT. I APOLOGIZE PUBLICLY TO AT& T TIMOTHY ***
