- Report: #402348
Complaint Review: AT&T - San Diego California
-
Author Confirmed
Why?
AT&T
2375 Northside San Diego, 92108 California, U.S.A.
Phone:
619-521-6340
Web:
N/A
Categories:
Business Rating:
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AT&T REAL YELLOW PAGES PAY PER CALL SOLUTIONS Johnathan Andersn, Desiree Galban AT&T CHARGING FOR UNANSWERED PHONE CALLS San Diego California
Sales rep from AT&T fast talked me into an idea of a $6.00 per call on a Trial Bases.
My company would not be charged for hang ups, unanswered calls, wrong numbers, busy signals, out of state calls and advertising from other businesses.
I was sent a four (4) pages to sign. Page 1 Fax header.
Page 2 was the ad to go into the phone book. Page 3 was the contract. No time limit was in the verbiage such as how long the ad was to run or any penalties tied to early removal.
Page 4 was administrative information and order table.
My company is being charged for every kind of call no exceptions. We receive a report with in a day via internet after each phone call.
Called the sales rep on two different occasions and was told by her, Desiree Galban that I would not be charged for those calls and that she would call me back by Monday. Monday for Desiree Galban has never come to pass.
I talked to Deiree Gabans supervisor Johnathan Anderson 619-521-6270 and he paid me a visit to my home.
He is a very pushy salesman and told him he was selling me a bunch of Kirby Vacuum Cleaners.
With that he got very up set and left. Johnathan Anderson told me we would not be charged for the calls listed. I have not received a bill as of yet but the calls have not been screened from any of the AT&T reports.
I called to the AT&T office located in Los Angeles complaining of this deceptive program.
I was told by a lady named Rodina 800-479-2977 ext 5016 Fax 213-383-3984 I had signed a contract for a 1 year period.
I told her I had not signed any such thing. Rolinda said it was part of what I was sent. I faxed Rolinda what I had received and she in return sent me 8 pages of something I never signed.
If I had recieved what she had sent me in the beginning I would never signed anything. What Rolinda sent was to me a Generic contract.
Car contracts are more well written and understandable with lettering that can be easily read.
I faxed Rolinda back with a letter and a copy of California Guide to Contract Law.
I circled UNCONSCIONBILITY. It says, A contract may be unenforceable if it is found to be flagrantly unfair. This defense is usually found in consumer cases, in which a person buys an item under terms so grossly unfair to the customer that the court refuses to enforce the contract.
I believe with AT&T and this contract falls under this and a rel possibility of Fraud.
If any other business or person has fallen into this trap please report it.
William
Lakeside, California
U.S.A.
My company would not be charged for hang ups, unanswered calls, wrong numbers, busy signals, out of state calls and advertising from other businesses.
I was sent a four (4) pages to sign. Page 1 Fax header.
Page 2 was the ad to go into the phone book. Page 3 was the contract. No time limit was in the verbiage such as how long the ad was to run or any penalties tied to early removal.
Page 4 was administrative information and order table.
My company is being charged for every kind of call no exceptions. We receive a report with in a day via internet after each phone call.
Called the sales rep on two different occasions and was told by her, Desiree Galban that I would not be charged for those calls and that she would call me back by Monday. Monday for Desiree Galban has never come to pass.
I talked to Deiree Gabans supervisor Johnathan Anderson 619-521-6270 and he paid me a visit to my home.
He is a very pushy salesman and told him he was selling me a bunch of Kirby Vacuum Cleaners.
With that he got very up set and left. Johnathan Anderson told me we would not be charged for the calls listed. I have not received a bill as of yet but the calls have not been screened from any of the AT&T reports.
I called to the AT&T office located in Los Angeles complaining of this deceptive program.
I was told by a lady named Rodina 800-479-2977 ext 5016 Fax 213-383-3984 I had signed a contract for a 1 year period.
I told her I had not signed any such thing. Rolinda said it was part of what I was sent. I faxed Rolinda what I had received and she in return sent me 8 pages of something I never signed.
If I had recieved what she had sent me in the beginning I would never signed anything. What Rolinda sent was to me a Generic contract.
Car contracts are more well written and understandable with lettering that can be easily read.
I faxed Rolinda back with a letter and a copy of California Guide to Contract Law.
I circled UNCONSCIONBILITY. It says, A contract may be unenforceable if it is found to be flagrantly unfair. This defense is usually found in consumer cases, in which a person buys an item under terms so grossly unfair to the customer that the court refuses to enforce the contract.
I believe with AT&T and this contract falls under this and a rel possibility of Fraud.
If any other business or person has fallen into this trap please report it.
William
Lakeside, California
U.S.A.
2 Updates & Rebuttals
William
Lakeside,California,
U.S.A.
AT&T REAL YELLOW PAGES PAY FOR CALL
#2Author of original report
Sun, January 11, 2009
20 December 2008 Filed a report with the Office of the District Attorney County of San Diego. 10 Januuary 2009 Received a letter from the District Attorney stating the complaint has been forwarded to the Public Utilities Commission.
Billcoll01
MESA,Arizona,
U.S.A.
INCOMPLETE
#3Consumer Comment
Wed, December 17, 2008
6.00 PER CALL FOR WHAT???????? THIS REPORT DOES NOT EXPLAIN WHAT SERVICE YOU PURCHASED!!
