- Report: #150703
Complaint Review: ATV Salvage & Sales - North Branch Minnesota
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ATV Salvage & Sales
8410 St. Croix Trail North Branch, 55056 Minnesota, U.S.A.
Phone:
651-674-0000
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ATV Salvage & Sales ripoff,dont give money back on wrong parts they sold you. North Branch Minnesota
7-19-05
I went there to get a motor for my car's seat.was told yea we got it it's $35.00 and you pull it yourself,ok.. they sold me a 96 buick centry seat my vehicle is a 92.way different.I ask so this will work.??? oh yea shure..Im like i can do this,lol.well I get home and start rippin my car apart.I then realize hey this wont work the motors in the wrong spot.and different!..crap I just wisted my day doing this.so i call a day later because of my hours i work..I call at 4:27.I talk to some lady who is usually nice..she says i'll call you right back.o.k.
So I wait for an hour..nothing now its a day later and i call and they say well blablabla..you come and look for other cars with same moter..I'm like crap ..say Aint I the customer?..so now i'm supposed to waist my day messing around with a dang chair again..I dont think so.so i'm going to go and return the crappy looking chair that dont match my car and just say effit! Why should i deal with a bunch of non friendly -non cooperitive people like that.they should be paying me for my gas and My time.I'd had to do this reporting stuff but i hope someone learns from my mistake on trusting someone when they say yea it will work and are just hungry for the money!
Troy
lindstrom, Minnesota
U.S.A.
I went there to get a motor for my car's seat.was told yea we got it it's $35.00 and you pull it yourself,ok.. they sold me a 96 buick centry seat my vehicle is a 92.way different.I ask so this will work.??? oh yea shure..Im like i can do this,lol.well I get home and start rippin my car apart.I then realize hey this wont work the motors in the wrong spot.and different!..crap I just wisted my day doing this.so i call a day later because of my hours i work..I call at 4:27.I talk to some lady who is usually nice..she says i'll call you right back.o.k.
So I wait for an hour..nothing now its a day later and i call and they say well blablabla..you come and look for other cars with same moter..I'm like crap ..say Aint I the customer?..so now i'm supposed to waist my day messing around with a dang chair again..I dont think so.so i'm going to go and return the crappy looking chair that dont match my car and just say effit! Why should i deal with a bunch of non friendly -non cooperitive people like that.they should be paying me for my gas and My time.I'd had to do this reporting stuff but i hope someone learns from my mistake on trusting someone when they say yea it will work and are just hungry for the money!
Troy
lindstrom, Minnesota
U.S.A.
1 Updates & Rebuttals
A.t.v. Salvag&repair Inc
NORTH BRANCH,Minnesota,
United States Minor Outlying Islands
2 sides to every story
#2UPDATE Employee
Mon, October 20, 2008
Wow Troy, I really wish I could remember this incedent, Im the one you delt with and the only reason I can think of that I wouldnt refund your money was either a misunderstanding or if you picked out the seat yourself and we agreed that you would find another one. Our policy is no cash back on electrical parts or parts that the customer orders and then finds out that is wasnt their problem, that is when we do store credit. If we gave money back every time someone misdiognosed their problem we would be out of business. Im really sorry you had a bad experience here, and normally I am really easy to get along with thats why I think we had a misunderstanding, you really should have followed up with me instead of taking it out over the internet. I know its been almost 4 years but if there is anything we can do to make this right in your mind please contact me.
