- Report: #1311523
Complaint Review: AURALUX - Internet
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Author Confirmed
Why?
AURALUX
Internet, USA
Phone:
877-306-1802
Web:
http://auralux.net/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
AURALUX VIBRANT SKIN THEY ARE SUBMITTING ILLEGAL AND BOGUS CHARGES TO ONE OF MY CREDIT CARDS UNKNOWN Internet
This company offered a free trial of a revolutionary new skin care product with only a $5.95 shipping cost. They requested permission to contact you after you use it for your opinion. It was supposedly recommended by Dr. OZ. I took the free trial offer. This is all that was agreed to. After receiving the products, I realized that they were not only inferior in quality but not of any use whatever and not endorsed by Dr. OZ.
When my credit card bill came in, I discovered an additional $400 in bogus charges by this company claiming they had sent me 4 more shipments of products. I never received any additional products but called the company immediately to dispute the charges. They hardly speak English and refused to discuss the matter. They talked over me and stated, thank you for loving our products and oh? you want us to send more? When they couldn't get anywhere with that tactic, they just hung up on me and I repeatedly called back but they cut off the call without answering.
I called the credit card company and they removed the charges temporarily but since have put more charges to my account. I am unable to stop these charges but I refuse to pay them and now I'm in trouble with the credit card company. I do not kow what to do next about this fraud.
