Complaint Review: Auto Connection - mannassas Virginia

1) Whenever possible...PAY CASH for your vehicle. Now obviously, if you're running around in a 2-seater roadster and you just impregnated some brown savage with triplets then, maybe you don't have a few more months to save to buy that minivan which you'll need sooner than later.

2) If you must finance a vehicle...do not EVER f**king finance your vehicle (new or used) through the dealership! Before you ever step foot in a car dealership or make any contact with a car salesman, speak with at LEAST three banks. Make note of the interest rates you qualify for and take that with you to the dealership. Car dealers are not in business to make money selling cars. They are in business to make money off of the loans they can sell. They hate cash customers and they hate customers who don't finance from the dealership.

3) Do not EVER f**king negotiate a new or used car purchase from the perspective of, "Well, I'd like to keep my payments at {insert number here} dollars per month..." Don't get me wrong, dealerships will be happy to put you in a Porsche or any other car you want really, for say $200/month...as long as you don't mind taking 10 years to pay off that loan which means they make more on your loan in interest then they do on the sale of the car.

4) Put down every last, goddamn, motherf**king red cent you have as a down payment. The less you finance, the less interest you pay and the quicker you can pay off your loan.

5) If you have a trade-in, take it to CarMax first to get a quote on what they would buy it for. Make note of this information so that you try and negotiate a higher price from the dealer you are buying your car from. Nothing will put as much money in your pocket as selling your trade in yourself, but some people like the convenience of "getting rid" of their trade in at the same time they buy their next car. Summary...trade-in at the dealer equals less work and less cash for you. Trade-in that you sell yourself equals more work and more cash for you.

6) If you do trade-in your used car at the dealer as part of your next vehicle's purchase, bear in mind these are two separate transactions. Negotiate the price of your trade-in and THEN negotiate the price of your next car. Some dealers will try and entice you with a line of "$500 extra for your trade-in"...well folks, they ain't giving money away. Chances are they will squeeze you $500 going back the other way on the price of your new/used vehicle.

7) Regardless of whether you buy a new or used vehicle...get every goddamn little quibbling detail IN f**kING WRITING ON THE SALES CONTRACT! If the dealer says they can't or won't...leave. They are 20 other dealerships in this area who would be delighted to honor your request. For instance...I don't like ANYthing on my vehicles advertising the dealership. I don't want sticker of any kind and I don't want a license plate bracket. If you don't put it writing, the default action is for the prep guy in the service department to put those items on. If it was a verbal agreement with the salesperson, you have no recourse. If it's in writing, and it's been signed, they have to fix the situation.

8) Unless you are buying a unique one of a kind vehicle (i.e. a Mustang Boss Laguna Seca edition, a Mini Cooper KISS edition, a GMC pickup Southern Comfort edition...) cars are commodities. That Honda Accord you're looking at? There's 50 just like it between Arlington and Dulles Airport. BE PREPARED TO WALK AWAY FROM ANY SALESMAN AT ANYTIME! Yes, it's a pain in the a*s...yes, it takes more time...yes, you have to drive all over. The object is to buy as much car with the options you want for the least amount of money. Do not be afraid to work one dealership against the other. They'd lie to you to sell you a car so, don't be afraid to lie to them to buy one either. "Oh, you'll sell me this car for $20,000? Well, I saw the same one down the street for $18,000. Is that your final offer?" Whatever number you have in mind to pay for the car you are looking at...you can't LEAD with that number and expect to pay that price. If you want to pay $13,000...then you lowball with $12,000. The salesperson will come back and say, "$12,000?!?!? Jesus! You're out of your mind! How about $14,000?" Then you give an equally outraged expression and say, "$14 grand, motherf**ker?!? You outcho' d**n mind, niggah! I'll give you $13,000." Use the internet and bounce price quotes back and forth from multiple dealerships. You can negotiate the price of any car for sale right from the comfort of your Mom's basement with your pants around your ankles if you like, too.

9) Do not f**king trust ANYONE working at the dealership! NONE of them! They are not your family...they are not your friend. They are the people attempting to get every last dollar out of you that they can!

10) Do not under ANY f**king circumstances purchase the accidental death or dismemberment insurance whether it's from the dealership or your bank or financial institution. This is an insurance policy that pays off the remaining amount of your loan in the event you die or lose a limb. You will be dead or missing your arm or leg, what do you need a car for? Now they will try a spin some sob story about some poor b*****d in their service department who finally bought the car of his dreams last year and was killed walking the dog. But, since he bought the accidental death or dismemberment policy, the car was paid off and his family got to keep it. You know what? Your family doesn't need your car, they all have cars. Look that slimy piece of s**t in the eye and say, "I will be dead or horribly f**ked up. Please...come and take my car. I won't need it."

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