- Report: #1341389
Complaint Review: Auto Europa Naples - Naples Florida
Reported By:
Tyler T. -
Asheville, North Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Auto Europa Naples
40 Goodlette-Frank Rd Naples, 34102 Florida, USA
Web:
http://www.mercedesexpert.com
Categories:
Business Rating:
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Auto Europa Naples Sold a Lemon- Out of State Purchase Naples Florida
I was sold a total Lemon! I purchased a low-mileage Mercedes S-550 from them LONG DISTANCE (I'm in NC), and had nothing but problems upon delivery (even after paying for a Pre-Purhcase Inspection at Mercedes-Benz of Naples... they may be in-cahoots) I can't even list all of the things mechanically wrong with it upon arrival, but it has spent more time in the repair shop than in my driveway- and this is over $2,000 in repairs and 3 months later! The only thing they reimbursed me for was the leaking air suspension, for it was inoperable upon arrival (they blamed it on the shipping company, but who knows?) This vehicle was supposed to be used in my luxury transportation company, so it has cost me much more than that in lost revenue.
The worst problem was the transmission slipping from 2nd to 3rd gear on hills. The salesman, Bill, blew me off when I brought this problem to his attention (I finally called enough times to get a response), Bill said that the "Warranty Company should cover it." Well, the Warranty Company would not pay for anything until the ENTIRE drive-train was Serviced and ALL fluids replaced at my expense. Needless to say, it mostly fixed it, but that was $1000 out of my pocket before I could even drive it more than a week. Well, it has been almost 3 months and I have had to have the vehicle towed once again for not starting (with a Client in the car), again costing me money, time, aggravation, and business. I got taken for a lot of money- don't let it happen to you!
