There should be laws to protect people from companies like this. they promise you service and you end up getting scamed. this is a fake company and they need to have law inforcement look into there practice matters.
DO NOT USE THEM ..PLEASE!! REPORT THEM ...YOU ARE SENT TO A PLATFORM THAT DONT WORK> NEVER GIVE UP YOUR ICLOUD INFORMATION AND YOUR PASSWORD> THIS IS HOW THEY GET YOU. NOTIFY ICLOUD ABOUT WHAT THEY ARE DOING TO GAIN ACCESS TO PEOPLES PHONES AND INFOMATION TAKING YOUR INFOMATION BASICLY ROBBING YOU OF YOUR RIGHTS TO PRIVACY!!