- Report: #1511376
Complaint Review: Auto One Imports - Lewisville Texas
Reported By:
Amanda -
Lewisville, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Auto One Imports
1035 South Mill St. Lewisville, 75057 Texas, United States
Phone:
2144555613
Web:
autooneimports.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Auto One Imports Sold me a suv that broke down 7 days after i bought it Lewisville Texas
We bought a 2011 GMC acadia Denali from auto One Imports on August 17th, we had the car a total of 4 days the battery light comes on. We go to Walmart to buy a new one and have it changed and they told us that it's our alternator that I'd making our battery low.
So the next day we are in our way to the mechanics and it dies on me right in the middle of the street, so we have it towed to the shop. Low and behold its the spark plugs, coil and not sure yet but he thinks it's also the timing chain.
So I called them and asked look is there a 30 day policy or something yall can do to help with this or get me in a new one that won't cost us over $2000 to fix, and basically they told me it's a as is and it's my problem.
I have never in my life been so upset and the main reason we needed the car was because my kids and my parents are very sick and we needed a reliable car to go to doctors and take them to school. We haven't even gotten to drive the darn thing a week Total.
Something needs to be done about these kinds of people now we haven't even made our 1st payment and idk what to do about it.
3 Updates & Rebuttals
Lois
Alabama,United States
This is why:
#2Consumer Comment
Tue, August 31, 2021
Because that is the definition of "as is". You take it exactly as you buy it. If you choose to not have it checked by mechanic first that is on you. If the dealership "won't let you", you choose a different dealership.
As is means if it breaks down outside the parking lot, you are liable.
Amanda
Lewisville,Texas,
United States
Car Issues
#3Author of original report
Mon, August 30, 2021
It's not about wanting a warranty, it's about not being ripped off by a company that takes advantage of people. For them to at least try and help make this right that's all I want, and who are you and why are you being so rude to the person who got ripped off? Shouldn't someone be held reliable for selling a car that brakes down a week after they get it?
Irv
Florida,United States
Paper Work
#4Consumer Comment
Sun, August 29, 2021
You didn’t READ your paperwork, did you? It would have very clearly told you it was an AS IS purchase! Why would you think you would have free warranty service with an AS IS purchase? If you wanted a car with a warranty, why didn’t you buy one?
